Delivering Excellence 

December 1, 2014

Volume I, Issue 3
Logistics Efficiency Measured by Delivering More
Logistics efficiency is frequently measured by service route planning and route dispatch designed to improve distribution. When a company's delivery costs are lowered, while increasing efficiency and customer satisfaction, everyone is pleased. Ultimately the metrics to analyze are the ability to deliver product or service faster and more efficiently AND make more deliveries every day keeping customers satisfied. The efficiencies often translate to reduced fuel consumption by 20% or more as well as the ability to optimize workflow to maintain high levels of service with minimal additional staffing.
Delivery Systems Designed to Benefit Recipients
Mike Critelli, Retired Executive Chairman, Pitney Bowes recently blogged that the explosive growth of e-commerce will change everything, including traffic flow patterns, how discretionary time is spent, how retailers manage businesses, and how commercial and retail areas are situated and laid out.  Bricks-and-mortar retailers will need to rethink how they make money, especially since they secure major portions of their profits from fees paid by packaged goods companies for preferred positions on the retail store shelves. Critelli suggested the fixed route delivery system is still needed, but with a number of changes needed.  Delivery systems should be designed to work for the benefit of recipients.  If people work during the week and want to receive mail at the office, the delivery systems should be flexible enough to offer that service. As a fee-based service, Denmark has been redirecting mail for over a decade. Packages should be delivered to where people can pick them up, as opposed to an inflexible delivery to a home or office. Click here to read the full story.
Ergonomic Delivery in Beverage Industry
Carts and hand trucks help with ergonomic delivery as delivery equipment flexes to accommodate varying packages, reported Stephanie Cernivec in Beverage Industry magazine.  When it comes to beverage delivery, safety is a top concern. However, drivers also are interested in delivering more product in less time, noted Kari Michalski, channel manager for Magline Inc., Standish, MI. As operators work to juggle these two goals, many others are being thrown into the rotation. For instance, bulk loads, larger package sizes, and the delivery environment each represent an additional "ball" being thrown to the juggler - or in this case, the operator. Luckily, with so many balls in the air, carts, and hand trucks have adapted accordingly to offer solutions that enable operators to meet multiple needs without "dropping the ball." Click here to read the full story.
Complexity Even with Just 1000 SKUs
Ken Ruehrdanz, Dematic Market Manager blogged, "You wouldn't think that a business with fewer than 1,000 SKUs could be that complex. But beverage distribution is different." Often there is no location scheme in the warehouse. Distributors routinely experience over 20% annual SKU growth. There are complicated sales and delivery laws, multiple market channels, and rigid licensing and accounting rules. That is why beverage distributors that want to operate effectively are implementing system solutions which optimize operations from picking to checking to loading. Larger operations may operate a layer pick line, and then pass partial pallets for 'top off' in other areas. Direct picking, checking, labeling, and loading by a single operator ensures minimal touches and minimizes staging. That frees up valuable floor space. Click here to read the full story.

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