Understanding and Managing Dementia

Colorado Health Care Training and Consulting

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July 22, 2026

We help leaders build and operate compliant organizations.

Since 2008



“But the organization, too, has to become

information-literate.

It, too, needs to learn to ask,


What information do we need in this company?

When do we need it?

In what form?

And where do we get it?”



– Peter Drucker “Be Data Literate: Know What to Know,” 1992


Dementia Changes More Than the Client

It Changes How Agencies Must Operate

Most dementia education focuses on understanding Alzheimer's disease.

That's important.

But for home care administrators and managers, the bigger challenge is understanding how dementia changes agency operations.

As more individuals living with dementia choose to remain at home, agencies must continually evaluate:

  • Can we safely accept this referral?
  • Does the care plan still reflect the client's changing needs?
  • Are caregivers receiving the training and supervision they need?
  • How should dementia-related incidents, complaints, and falls be monitored?
  • What should leadership measure through the Quality Management Program?
  • What belongs in the Annual Organizational Evaluation?

These are leadership questions.

They require leadership systems.

 

New Course Available

Dementia Care at Home


Unlike traditional dementia courses that focus primarily on the disease, this new HomeHealthCerts program examines both:

✔ Clinical principles of dementia care

and

✔ How dementia affects the day-to-day management of a home care agency.

Participants explore how dementia influences:

  • Referral and service acceptance
  • Person-centered care planning
  • Workforce training and competency
  • Caregiver supervision
  • Activities of Daily Living (ADLs)
  • Communication and dementia-related behaviors
  • Family education and support
  • Incident management
  • Quality Management Program (QMP)
  • Annual Organizational Evaluation (AOE)
  • Survey readiness

More Than a CE Course

Every HomeHealthCerts course is designed with one purpose:

Helping administrators build management systems that consistently deliver safe, compliant care.

Participants leave with practical strategies they can begin implementing immediately.

Why This Course Matters

As dementia progresses, agencies must adapt.

Staffing changes.

Supervision changes.

Communication changes.

Care planning changes.

Quality management changes.

The organizations that recognize these changes early are better positioned to support caregivers, improve outcomes, strengthen survey readiness, and deliver truly person-centered care.

Available Now

Dementia Care at Home

Management, Supervision & Workforce Development


Designed exclusively for Home Care Administrators, Managers and Supervisors.

Explore the Course →

Explore Dementia Care at Home


Understanding dementia improves caregiving.

Managing dementia improves organizations.





Leadership & Compliance

HomeHealthCerts


· Basic 8-Hour Administrator & Manager Training

· Basic 8-Hour Refresh

· Policy, Procedure & Personnel (PPP I)

· Staffing Methodologies & Oversight (PPP II)

· Administrator Annual 12-hour Bundle - Class A

· Administrator Annual 12-hour Bundle - Class B


CareCerts

· Supervisor-Assigned Training

· Retraining for Deficient Practice 


Personal Support. Live Online. By Email. By Phone.



View the Complete Course Catalog  


Every HomeHealthCerts and CareCerts purchase includes personal support from people who understand Colorado home care operations.

Explore HomeHealthCerts
Explore CareCerts

Colorado Health Care Training & Consulting

CHC | Compliance Systems & Consulting

HomeHealthCerts | Administrator & Manager Education

CareCerts | Workforce Training & Compliance Tracking

One Organization. Two Training Systems. One Compliance Goal.


 

✉ Connie McWilliams, MBA, ACHC-Certified Consultant – CHC Founder | connie@chctrain.com

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