These new categories will hopefully speed up the small to medium-sized projects that can be reviewed in a day and allow those projects to move more efficiently through our system.
New Central Queue
The new system also changes the way DBI assigns projects to plan reviewers. Under the current system, projects are assigned to plan reviewers as they come in—so if a plan reviewer has a large workload or goes on vacation, customers wait longer for plan review. Under the new system launching on July 1, projects will go into a central queue and will be assigned to plan reviewers on a weekly basis. For customers, it means that once your project is assigned to a plan reviewer, you can expect to begin review on your project in the next few business days. It is anticipated that this streamlined process will provide a better customer experience and allow managing resources so customers can be served better.
Note that the rest of the process remains the same. For more information on filing for an in-house review permit: https://sf.gov/step-by-step/get-building-permit-house-review
Additional Changes Coming
These changes coming on July 1 are the first phase in DBI’s Pre-Plan Check operational improvements. In the coming weeks, also implemented will be a priority process for re-checks and a new section on the DBI website for the central queue, so that customers can see where they are on the list and can anticipate when their plan review will begin.
DBI is excited to implement these changes and invites you to attend their webinar this Wednesday, June 29 from 2 to 3 p.m. to learn more and ask any questions you may have. You can register for the webinar here.
Thank you and stay safe from the DBI team
Learn more at: sf.gov/DBI.PrePlanCheck
One more item.
The Code Advisory Committee at DBI has a vacancy for a mechanical engineer so if you are mechanical engineer an interested, or you know of someone who is, please contact Thomas Fessler: Thomas.Fessler@sfgov.org, 628.652.3721. This is a volunteer position and the CAC meets once a month for about 2 hours.