Better organizations. Better results.
September 2019

Continuous Improvement Summit
Monday October 7 | Madison

Valuing staff. Keep the customer in the forefront of continuous improvement.  Embracing and managing change. Transforming leadership. Developing people. Moving from improvement to innovation.  Sound interesting? 

Join us at the 9th annual Continuous Improvement Summit at American Family Insurance in Madison.  We'll head to the Gemba, celebrate improvement projects at our CI Poster Showcase, and learn from colleagues and experts. Bring a team of 5 or more to benefit from our popular group discount!

We're looking for a few more additions to our poster showcase. It takes a few minutes to submit an abstract, and if selected, you'll attend the conference as our guest!

Wisconsin Forward Award Intent to Apply
Deadline November 15, 2019 | Call for Examiners
The need to improve your organization's performance continues to increase, as markets get more competitive, competent workers grow scarcer, and customers' requirements become more challenging.  Consider an organizational assessment to help you find your strengths and identify and prioritize your improvement opportunities based on the Baldrige Framework, which represents the leading edge of validated management and leadership practice. 
Letters of Intent for the 2020 Wisconsin Forward Award winter cycle are due November 15 (applications due January 30, 2020  based on the 2019-20 Criteria).  
Not sure what type of application is best for your organization? Attend Principles of Excellence in Milwaukee on October 30 or our Application Writing Workshop on October 29 in Madison.  
CALL FOR EXAMINERS  Strengthen your understanding of what drives organizational excellence; observe best practices in leadership, workforce engagement, customer focus, and operations; network with other leaders and professionals interested in continuous improvement. 
Serving as an Examiner can be an excellent component of your professional development plan. Applications are due December 15, 2019 via a convenient online form. Want to learn more about the Examiner experience, commitment and benefits to you AND your organization?

Email us   to arrange an appointment.  Individuals will have an opportunity to audit the training for an additional fee.

Developing your Transformation Leadership Pla n
1-Day Interactive Workshop on October 21 in Madison | Leave the workshop with a plan!

All successful change starts with leadership. This requires preparing self as much as the organization or team.  Leaders often underestimate the amount of personal and organizational change required to enable sustainable performance improvement.  

If you or your organization is planning to take on or are presently engaging in improving organizational performance, this workshop will help give you a roadmap to prepare yourself and organization/team for success.  Avoid the pitfall of narrowly focusing on "What" needs to happen (setting the vision, building a lean management system, technology modernization, offering new products or services, streamlining process, developing data analytics, etc.) and learn how to design a holistic plan that integrates the 5 elements required for sustainable and successful performance improvement.  Walk away from the workshop with a personal plan to leverage the 5 elements of Purpose, Process, People, Customer and Feedback Loops (PDCA) to enable a holistic roadmap.

Download a flyer and meet workshop facilitator Travis Piotrowski. 
The workshop will be held at the Pyle Center on the UW Madison campus on October 21, 2019 from 9 AM - 4:30 PM.  Group discounts are available.  Register at
Principles of Excellence: Introduction to Baldrige 
October 30 in Milwaukee

If learning  more about the Baldrige Framework is on your fall bucket list, join us for The Principles of Excellence: Introduction to Baldrige workshop on October 30.  This powerful one-day workshop is a terrific introduction to using the Baldrige Criteria for Performance Excellence in your organization. Participants will leave ready to complete a Challenger application. Learn more and register for popular workshop and our special group pricing offer. This is our last Baldrige 101 workshop of 2019, so make plans to attend.

The workshop will be hosted by the Medical College of Wisconsin.

Are you ready to capture your organization's story, processes and results in a high quality Wisconsin Forward Award application?  Considering a 2020 application?

This one-day workshop includes a copy of the Baldrige Framework (a $30 value) and a Writing for Baldrige Handbook.  The workshop format will feature lecture, large group and small group breakouts, will cover topics such as:

  • A Brief Overview of Baldrige Criteria
  • Your Process vs. Writing Team
  • The Organizational Profile Foundation
  • Good, Better, Best Responses to Process Items
  • Images, Tables, and Diagrams, Oh My!
  • Good, Better, Best Responses to Results Items
  • Intent to Apply & Glossary Tips
  • Project Management Pearls
Whether this is your first application, or you are refining your next submission, you will find relevance in this workshop. Register for the workshop and get details about special group pricing.

WCPE members enjoy specially discounted pricing.  Not sure if your organizational or individual membership is current? Contact us at  Visit our membership page for details and convenient online membership forms.
Invest in the mission of the Wisconsin Center for Performance Excellence.  To learn more, click  here.    WCPE is a 501c3 non profit organization. Your membership support expands our mission.
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