In this Issue:
  • BuildSA is Here!
  • Congratulations to State Arborist of the Year
  • Camp Bullis MLOD CCR Approved
  • Holiday Schedule
  • DSD Academy
  • Online Resources
  • Performance Measures
  • Department News
  • Open House Invite from Office of Sustainability
Quick Links
BuildSA is Here!
We are excited to share BuildSA – Land Development Phase 1 launched on Oct. 1, 2018. To date, 610 registered account owners are successfully using the new Citizen Access portal

Over the last few weeks, Delegate Users seems to be a hot topic. To help with this new way of doing business, we thought a BuildSA Tip might do the trick!

Delegate Users: Citizen Access uses 'delegate user' permissions to enable online portal users to create and manage applications (based on the permissions given). Delegates have the option of selecting the contacts from either their account, or the contacts listed for the person for whom they’re a delegate. 

A Word of Caution About Delegate Users: If an account owner invites a user as a delegate to his account, he may also use the contact option, which creates him as a contact. 
However, if the delegate also invites the original account owner as a delegate to his account AND also adds them as a contact, it disables their online portal account (Scenario 1).
The same occurs if the account owner adds a portal account user as a contact AND then they add each other as a delegate (Scenario 2).
Here are two scenarios that will cause your account to be disabled:
We will continue to evaluate the implications of the disabled accounts.  Please be advised that you will be kept informed of any updates as they occur.
Dedicated Call Center and Online Resources
Online training resources are available for your use. The BuildSA Online Training Resource Center offers ‘How to’ step-by-step videos, quick reference guides and online tutorials.

As a reminder, the BuildSA Customer Call Center is open and ready to help you as you set up your accounts, claim your legacy records, clarify the difference between contacts and delegates and offer any assistance you may need. The BuildSA Customer Call Center is available M-F, 7:45 a.m. to 4:30 p.m. (210) 207-1111, select Option 5. 

We Welcome your Feedback!
Please let us know how we are doing by taking our BuildSA survey! Your feedback is invaluable to us as we continue to pursue excellence, and start on the next phase of BuildSA. The survey is located on the BuildSA website .
You may also reach us via email at anytime. We are here to support you with all of your BuildSA needs.
Texas Arborist of the Year
Congratulations to Mark C Bird, City Arborist, Development Services Department, for receiving the 2018 Texas Arborist of the Year award!

The Arborist of the Year award recognizes an arborist who has shown leadership, commitment, innovation, impact, and sustainability in the fields of arboriculture and community forestry.

Mark received recognition for his service in three projects – the annual Jammin’ Jams Fruit Tree Adoption in conjunction with Pearl Farmers’ Market, the International Society of Arboriculture (ISA), Texas Chapter day of service in Rockport following Hurricane Harvey, and the defense of tree ordinances in Texas at the local and state level. Mark has been integral in each of these projects and continues to strive to do more while helping protect and preserve the trees in San Antonio. 

“Mark exemplifies leadership and innovation in the world of trees,” said Mike Shannon, DSD Director. “His partnerships with various neighborhoods, the development community and sister agencies demonstrate his dedication to protecting our city’s diverse tree canopy.”

In addition to his professional duties, Mark serves on the board of directors for Alamo Forest Partnership, one of our regional urban forestry councils, and San Antonio Arborist Association. 

Mark received his award on Sept. 27, at the annual Texas Tree Conference, held in Waco, Texas. The Texas Community Forestry and Arboriculture Awards are sponsored jointly by Texas A&M Forest Service and the ISA Texas Chapter. Each year individuals, groups, communities, and organizations are recognized for their accomplishments and service to Texas.  
Pictured Left to right: Mike Shannon, DSD Director, Mark C Bird, City Arborist, and Melissa Ramirez, Assistant Director, Land Development
Photo provided by Texas A&M Forest Service From left to right: Micah Pace, Past President, ISA Texas Chapter; Mark Bird, City Arborist; Hughes Simpson, Forest Systems Department Head, Texas A&M Forest Service
Council Consideration Requests
Camp Bullis MLOD Ordinance Approved
On Oct. 18, 2018, City Council approved the rezoning of the Camp Bullis Military Lighting Overlay District (MLOD), also known as the “Dark Skies Ordinance.” This approval allows the implementation of the MLOD ordinance, which was previously approved by City Council in February. The rezoning added the MLR-1 and MLR-2 lighting regions, being zero to three miles from the Camp Bullis boundary and three to five miles from the Camp Bullis boundary, respectively. While the MLOD has been in effect in the Camp Bullis area for over ten years, the recently approved updates keep the MLOD up-to-date with the latest in lighting technology and continues to support the Military’s mission at Camp Bullis. For more information on the updated MLOD regulations, visit our website.
Holiday Schedule
In line with the City holiday schedule, DSD will be closed for Veteran's Day, Monday, Nov. 12, and Thanksgiving Thursday and Friday, Nov. 22 & 23 . Thank you to all who served or is currently serving our country! We'd like to also wish all our customers a Happy Thanksgiving. We are thankful for your business.
December Observances:

The Development Services Department and the Fire Marshal’s Office will be closed Dec. 24, 2018 through Jan. 1, 2019 in observance of the City Winter Holiday. Both offices will re-open on Jan. 2. 2019, as regularly scheduled, from 7:45 a.m. to 4:30 p.m. 
*Holiday Inspections on Dec. 27 & 28 will be available if scheduled, and paid for by 10 a.m., Friday, Dec. 21. Please note, after-hour fees will apply. To schedule an appointment, call:
  • Plat Construction Inspections — (210) 207-0281
  • Building Inspections — (210) 207-1111
  • Fire System Inspections — (210) 207-8410
Note: Online scheduling for inspections will not be available during the Winter Holiday.
The Board of Adjustment (BOA), Planning Commission (PC), and Recordation dates have been revised to accommodate the upcoming holiday season:
  • The recordation date of Nov. 23 was changed to Nov. 26 (deadline is Nov. 21, at noon)
  • The last regular recordation opportunity for this year is Dec. 21, 2018
  • Out-of-sequence recordation options are available 
  • Revised 2018 Planning Commission, Zoning Commission, and Board of Adjustment are available on line

For more information, visit the online holiday schedule .
DSD Academy
Save the Date!
Nov. 17 - Tree Preservation

DSD Academy is generally held the third Saturday of each month from  9 to 11 a.m. in the Boardroom inside the
Cliff Morton Development & Business Services Center, located at 1901 S. Alamo St. For more information contact
Ximena Copa-Wiggins at 210.207.0221.
Online Resources
The following Information Bulletins (IB) were recently updated:

IB 569 was created as a customer service initiative to provide guidance on the City of San Antonio’s role in the Texas Lottery Commission (TLC) applications as they apply to specific issuance of Certificate of Occupancies and building permits related to temporary bingo occasions and permanent bingo parlors.
This bulletin has been updated to include clarification on skirting and ventilation requirements associated with foundation repairs.
The following IBs were revised to include editorial changes related to code and/or contact updates:

For a complete list of resources, visit the following sites:
Performance Measures & Permit Report
Performance Measures
The performance measures report is available online .
Permit Report
Job Opportunities
DSD is hiring for the following positions.
If you are interested in joining our department, please apply online.
Department News
For promotions, new hires, and certification news, click here .
Office of Sustainability Open House