Mastering Difficult Conversations

Overcome fear and eliminate conflicts
Have you ever hesitated when faced with confronting an employee or colleague about an uncomfortable situation? Most of us want to avoid difficult conversations like the plague based on a misconception that any and all difficult feedback or conflict is bad.

In reality, these crucial conversations can push teams to be more innovative and take relationships to a new level of openness, honesty and understanding.

Many managers find it difficult to confront uncomfortable situations. Some managers may even try to avoid them. If left unaddressed, these situations can destroy morale – causing bigger problems.

Alternative HR is Here to HELP!

We can help you manage difficult conversations while still keeping your professional relationship intact. In turn, you will feel more confident in your ability to address problems or situations that need your feedback head on and with positive intent.

We will provide you with a variety of communication strategies to keep in your back pocket to use in any difficult situation!

We can also assist you with:

  • Developing solution-focused strategies to respond to bad behavior
  • Criticizing without trampling egos: The do’s and don’ts
  • Keeping disagreements from escalating into arguments
  • Identifying which issues are worth confronting

Contact us today at 605.335.8198!