- Digital Excellence 2018 - Conference Preview
- The Sector's Leading Digital Focused Best Practice Conference & Exhibition -
Effective Digital Transformation to
Exceed 21st Century Member Expectations

Digital Excellence 2018 is the membership and association sector's leading one-day digital focused best practice conference & exhibition.

This year our theme will be Delivering Effective Digital Transformation to Exceed 21st Century Member Expectations.

Our conference programme features 45 educational sessions delivered by 50+ expert speakers working for and with some of the UK/EU's leading membership organisations and associations. 
In this first conference update we introduce:

We profile 3 great keynote sessions:
Taking a strategic approach to digital and avoiding distractions (FSB)

Please also see our Group Booking Offers, and explore this year's Digital Solutions Focused Trade Exhibition.

I hope that you read this update with interest and hope that we can (if you have not yet registered!) welcome you and your colleagues to our popular national digital focused conference!

Richard Gott
Founder, MemberWise Network

Digital Transformation Keynote Track OverviewKeynoteoverview

- Digital Excellence 2018/19 - The State of Digital (MemberWise)
- The CIPD Website - Our Digital Transformation Story (CIPD)
- RCGP - A Primary Approach to Digital Transformation (The RCGP Story) 
- The Robots Are Coming - will they be replacing your members? (AIPCA)
- Digital transformation - what's getting in the way and what to do about it! (CIPS)
- Going Way Beyond Just Delivering 'Another Member App' (BMA) 
- How to win the Baby Boomer in the age of change (The Caravan and Motorhome Club)
- Taking a strategic approach to digital and avoiding distractions (FSB)
- Meeting the needs of our members through digital content and services (Coeliac UK) 

VIDEO: Experience our conference now!
MemberWise Network (2018) - are you ready to experience MemberWise?

- Our Digital Expert Case Studies - casestudies

Association of International Certified Professional Accountants
Association of Anaesthetists of Great Britain and Ireland
British Medical Association
Caravan and Motorhome Club

Chartered Institution of Building Services Engineers
Chartered Institution of Highways and Transportation
Chartered Institute of Legal Executives
Chartered Institute of Personnel and Development
Chartered Institute of Library and Information Professionals
Chartered Institute of Procurement and Supply
Chartered Institute of Public Relations
Coeliac UK
Institute of Chartered Foresters
National Federation of Self Employed & Small Businesses
Nautilus International
Royal College of General Practitioners
Royal College of Midwives
Royal College of Obstetricians and Gynaecologists
Royal Statistical Society

Keynote Preview: Going Way Beyond Just Delivering 'Another Member App' (The BMA Story)BMA
- Kit Randhawa, Product Manager
- British Medical Association (BMA) 

Meet Kit. She is a Product Manager at the British Medical Association (BMA) - the trade union and professional association for doctors and medical students in the UK.

In her role, Kit is responsible for developing the BMA's membership product offering to provide high quality experience that meets doctors' needs and support their working lives. This work includes developing new member benefits to enhance the value of membership and optimise membership growth.

In this keynote delegates will hear how the BMA is delivering real member value via its new online tools/applications. If you are looking at generating increased levels of online member value and/or facilitating more inclusive User Acceptance Testing (UAT/Ux) this session is for you!

You can find out more about Kit's session here...


Keynote Preview: Digital transformation - why we need it, what's getting in the way and what to do about it!CIPS
- Ruth Doyle, Group Head of Digital Marketing
- Chartered Institute of Procurement and Supply (CIPS)

Meet Ruth. She's a Chartered Marketer (with over 13 years' senior experience in membership and professional bodies) and is Group Head of Digital Marketing at the Chartered Institute of Procurement and Supply.

Ruth's session will focus on recent research completed for her MSc in Digital Marketing at the Manchester Metropolitan University.

She will explore why digital transformation Is imperative for all kinds of membership organisations and how organisational culture can help or hinder your journey. She'll also share lessons to be learnt from membership models and what cultural changes make a difference.

This unique keynote session will interest anyone embarking on, or already undergoing digital transformation in their own organisations.

You can find out more about Ruth's session here...


Keynote Preview: Taking a strategic approach to digital and avoiding distractionsFSB
- Caroline Lavelle, Chief Commercial Officer
- Federation of Small Businesses (FSB)
Meet Caroline. She is the Chief Commercial Officer at the Federation of Small Businesses (FSB) - the largest business group in the UK.  
Caroline has worked in the small business services sector for over 15 years and is passionate about making running businesses easier so that their rich network of small businesses in the UK have the time to focus on what they do best. Caroline specialises in digital transformation and was previously Chief Digital Officer at Yell.

She will keynote on how to take a more strategic approach to digital and avoiding distractions. Caroline will explain how the FSB is using digital to get the foundations right (data and management information), how they are transitioning key content to a useful and accessible app for members, and why 'shiny toys' won't work on their own!  
If you are looking for inspiration linked to value driven digital transformation this is a 'must attend' session!

You can find out more about Caroline's session here...


Partner Showcase Preview & Chair Introduction Showcase

- Alistair Sergeant, Founder & CEO, Purple
- Janine Chasmer, Executive Consultant, Purple

Horizon searching for a new supplier? We have 10 dedicated seminars just for you!   

Introducing Alistair and Janine. They work at Purple, a rapidly growing business and technology management consultancy agency that is helping the membership sector re-tool to meet 21st Century online member need/demand.

They will Chair 2 dedicated seminar tracks that will showcase some of the sector's leading digital focused solutions including:
AMS/CRM - Online Communities - CMS - Subscription & Billing Platforms 
Find out more about our Official Partner Showcase Seminar Tracks here...

Digital Hack Seminar Preview & Seminar Chair IntroductionHacks  
- Stuart Glen, Member Services Director
- Institute of Chartered Foresters

- Edward Kay, Digital Specialist
- Tall Projects 

Introducing our popular audience led digital benchmarking seminar track!

Stuart and Edward will co-facilitate our popular audience-led 'Digital Hack' seminar track that will feature 8 audience led benchmarking seminars that really do put delegates in control of the content.
Topics: Attracting Millennials Online & Keeping Them / Digital Transformation on a Budget / The Power of Small Data / Digital Transformation Do's and Don'ts / Tools & Techniques to Maximise Member Retention / Turning Online Engagement into Participation and Growth / Online Member Metrics / Future Gazing

If you are looking to benchmark and network on digital focused topics this seminar track is for you!

You can find out more

You can book your place(s) online via our dedicated conference website and we have a number of ticket promotions available now!

Due to the sheer number and diversity of our digital focused seminars/tracks many membership and association professionals attend as part of a staff delegation (ranging from 3 to 9 colleagues). We recognise the importance of optimising coverage and that is why we provide the following group discounts:
- 3 places for the price of 2 (Save £265 exc. VAT)
- 33% off 4+ places (Save from £352 exc. VAT)

Digital Solutions Trade ExhibitionExpo  

Digital Excellence 2018 will host the sector's largest digital solutions focused trade exhibition. Delegates will have the opportunity to explore innovative solutions from exhibitors including:

ASI Europe, C Systems Global, Cantarus, CBA Events, Chord UK, Community Brands, Dotmailer, Fonteva, Higher Logic, Hunter Merrifield, Inclusive Digital, Lumi, Membership Plus, Microlearn, MPP Global Solutions, NetXtra, Page Lizard, Pixl8, Professional Advantage, Purple, Results Direct, Silverbear. SmartImpact, Spindogs & Trillium

Your Ticket OptionsTicketsOptions

Registering for our popular national conference is quick and simple. We have a range of ticket (Pass) options available exclusively to professionals working for membership organisations and associations including:  

This pass is great if you are attending the conference as an individual representative of your organisation. It is exclusively available to membership organisation and association employees. Only 100 places are available at this rate and this promotion will end on 31st August

Our conference features 5 concurrent seminar tracks so many organisations send a group of representatives to ensure attendence at multiple tracks. We therefore provide 3 for 2 (saving £265) and 1/3 off 4+ places.


If you would like further information about the promotional opportunities available please Contact Us.

Official Partners

ASI Europe

Higher Logic

Official Supporters

Suppliers - Would you like to take part in our popular national conference? Contact Us
(c) MemberWise Network 2018