Digital health news from the eHealth Centre of Excellence

April 2025

In this issue:

Benefits of AI scribes: hear from those in primary care
Two new case studies explore the benefits of Evidence2Practice Ontario's EMR-integrated tools for primary care
Celebrating Canadian physicians
Don't miss our upcoming webinar (part 2) on leveraging AI scribes in your practice
We've made the Top 100 Best Workplaces in Canada list

AI Scribes Are Making a Huge Impact Across the Primary Care Sector

Artificial intelligence is rapidly reshaping healthcare, offering smarter, faster ways to support clinicians and improve patient outcomes. One of the most immediate and impactful applications? AI-powered medical scribes. By automating documentation, AI scribes help reduce burnout, increase productivity, and improve the quality of clinical notes, freeing up valuable time for what matters most: patient care. Below, we highlight the core benefits of AI scribe adoption and share real-world insights from clinicians already seeing the difference.

Benefits of AI scribe adoption include:

Increased clinician productivity and efficiency: AI scribes reduce clinician time spent on manual charting and documentation activities.
Quicker note finalization: AI-powered notes are often ready within minutes post-consultation and allow primary care clinicians to easily edit and review the note.
Improved note quality: AI scribes can reliably capture details from conversations and tailor the notes to the clinician’s style and specialty nuances.
Decreased documentation expenses: AI scribes reduce the reliance on and need for human scribes.

Don’t just take it from us: hear from Julia Hutton, Nurse Practitioner, and Dr. Neil Naik, Family Physician, about how implementing AI scribes (with support from our team) has proven to be a game-changer in their practices.

New Case Studies Explore the Benefits of Evidence2Practice Ontario’s EMR-Integrated Tools

Clinicians across Ontario are seeing real improvements in accessing the latest evidence thanks to Evidence2Practice Ontario (E2P)’s free EMR-integrated tools. Two new case studies – focused on diabetes and mental health – highlight how these tools help bring the latest evidence directly into clinical workflows, transforming patient outcomes.

The first case study looks at how E2P’s Diabetes EMR tool is supporting clinicians in aligning their care with the latest standards by making that information available right at the point of care. The tool streamlines the screening process, helps assess glycemic targets and risk factors, and ensures patients receive timely education and resources.

Read the case study here

The second case study focuses on the E2P Anxiety Disorders & Depression (A&D) EMR tool, which helps clinicians deliver high-quality, evidence-based mental health care for adults with anxiety and depression – two of the most common mental health disorders in Canada.

Dr. Z. Altaweel, a family physician in Brampton, shares how the A&D tool is supporting his comprehensive primary care practice by:

Enhancing medication management through built-in reference tools and encounter note generation.
Supporting a stepped-care approach, ensuring patients get the right level of care at the right time.
Facilitating early identification, standardized assessments, and timely follow-ups using validated tools like GAD-7 and PHQ-9.

Read the case study here

E2P brings together multi-disciplinary, cross-sector expertise under the joint leadership of the eHealth Centre of Excellence, Centre for Effective Practice, and North York General Hospital. Funding and strategic guidance for E2P is provided by Ontario Health in support of Ontario’s Digital First for Health Strategy. To learn more about E2P, please visit www.E2P.ca.

A Salute to Canadian Physicians

Tomorrow is National Physicians’ Day, and we’re taking a moment to recognize and celebrate the incredible physicians working across the healthcare system. Their dedication, compassion, and tireless commitment to their patients’ health and well-being inspire us every day.

We’ve seen firsthand the incredible impact they make, and we remain committed to supporting them with digital health solutions that help them put their patients before paperwork.

Don’t Miss Part 2 of Our “From Burnout to Brilliance – Leveraging AI Scribes for Your Ideal Practice” Webinar

Join us on Tuesday, May 27 at 12:15 pm for the fifth session in our Ideal Primary Care Practice Model (IPCPM) webinar series: From Burnout to Brilliance (Part 2) – Leveraging AI Scribes and Other AI Tools for Your Ideal Practice, co-hosted by Dr. Kevin Samson and our CEO, Dr. Mohamed Alarakhia.

Building on the insights shared in Webinar 4, this interactive session will focus on practical, real-world strategies to improve workflow efficiency, reduce documentation burden, navigate common implementation challenges, and more.

Learn how AI scribes can support clinical practice in ways that go far beyond visit documentation, and explore additional AI tools that can help optimize patient care. Attendees are encouraged to bring their questions and experiences with AI tools in practice for a collaborative discussion.

Did you miss the last webinar? You can access the recording of From Burnout to Brilliance: Leveraging AI Scribes for your Ideal Practice (Part 1) on our website here. If you have questions, please feel free to reach out to communications@ehealthce.ca.

We’ve Made the Top 100 Best Workplaces in Canada List

For the third year in a row, our team is proud to have landed in the top 25 of the 100 Best Workplaces List put out by Great Place to Work Canada!

A few of our team members had the pleasure of attending the awards gala at the Metro Toronto Convention Centre to celebrate this achievement. It’s an incredible honour and a true reflection of our supportive, collaborative, and purpose-driven workplace culture.

Interested in joining our team?

Visit our Careers page to learn more about who we are and explore our current opportunities.

View the list in the Globe and Mail here!

www.ehealthce.ca | info@ehealthce.ca