Digital health news from the eHealth Centre of Excellence

February 2025

In this issue:

Updated EMR-integrated heart failure tool from Evidence2Practice Ontario now available
Don't miss our webinar next week on leveraging AI scribes in your practice
Highlights from the recent Digital Health Canada ON25 conference
New case study explores time savings associated with using eReferral

Evidence2Pratice Ontario: Clinician-Driven Updates to the Heart Failure Tool Now Available

We are excited to announce that Version 3.0 of Evidence2Practice Ontario (E2P)’s free heart failure tool is now available in the TELUS PS Suite tool bundle! This update, driven by valuable clinician feedback, introduces several new features designed to simplify the tool and improve the workflows. Key highlights include:

Integrated SOAP note documentation for streamlined visit summaries (you can put in the output from an AI scribe if you use one or just use the SOAP note)
A customizable diagnosis section for ejection fraction-based classification
A comprehensive Management Hub with panels for diagnostics, medication reconciliation, and billing

Additionally, Version 3.0 offers greater flexibility to support both team-based and solo practice environments, enabling more efficient and guideline-aligned care for heart failure patients. Please note that these updates are also coming soon for OSCAR Pro and Accuro QHR.

Looking for support to implement the tool? Book some time with the team at the eHealth Centre of Excellence today! Interested in a self-serve option? The tool can be downloaded directly from our community portal with installation and user guides to assist you. Complimentary academic detailing services are also available from the Centre for Effective Practice.

Learn more about E2P here

E2P brings together multi-disciplinary, cross-sector expertise under the joint leadership of the Centre for Effective Practice, eHealth Centre of Excellence, and North York General Hospital. Funding and strategic guidance for E2P is provided by Ontario Health in support of Ontario’s Digital First for Health Strategy.

For an update from the acute care division of E2P, check out the latest issue of Canadian Healthcare Technology (page 2)!

Don’t Miss Our Upcoming Webinar: “From Burnout to Brilliance – Leveraging AI Scribes for Your Ideal Practice”

Looking for ways to effectively integrate AI scribes into your current workflow? Join Dr. Kevin Samson and our Chief Executive Officer, Dr. Mohamed Alarakhia, for the fourth webinar in our Ideal Primary Care Practice Model (IPCPM) series.

From Burnout to Brilliance: Leveraging AI Scribes for Your Ideal Practice

Date: Tuesday, March 4, 2025

Time: 12:15 to 1 p.m. ET

Cost: Free

What to Expect:

Tips and Tricks - Practical advice for using AI scribes to save time and improve efficiency in your practice

Workflows and Workarounds - Proven strategies to seamlessly integrate AI scribes into your daily routines, making your workday more streamlined

Handling Common Challenges - Effective solutions for resolving issues such as note editing, customizing the tool to fit specific practice needs, ensuring proper patient consent and effectively managing related concerns

For more information about the IPCPM initiative or to view past webinars, please visit our website here. If you have questions, feel free to reach out to communications@ehealthce.ca.

Highlights from this Week’s Digital Health Canada ON25 Conference

This week, we were delighted to participate in the Digital Health Canada ON25 conference in Toronto, where we had the opportunity to spotlight our team's groundbreaking work in digital health and integrated care.

Dr. Mohamed Alarakhia, our Chief Executive Officer, provided an update on several key initiatives, including AI scribes evaluations we've been involved in, the Ontario eServices Program’s efforts to standardize referral forms and eOrdering, and the progress of the Evidence2Practice Ontario (E2P) program. Attendees were particularly interested in an additional AI scribes evaluation we’re finalizing in British Columbia – look out for the full report soon!

In addition, our Director of Integrated Care, Tricia Wilkerson, moderated a fireside chat on “Transforming Integrated Care: The Role of Digital Health in Ontario Health Teams.” This session brought OHTs together to discuss how digital health can support integrated care and drive innovation in the years ahead. Learn how our Integrated Care team is helping OHTs to mature their priorities and establish strong Primary Care Networks here!

ON25 has been a great platform to share our work and collaborate with partners across the province. We look forward to continuing to lead change in Ontario's healthcare system; please keep watching this space for more updates.

You can find us in Vancouver next week, where Dr. Alarakhia will be participating in a panel with Dr. Onil Bhattacharyya and Shaneel Pathak on “Better Value in Primary Care: Harnessing Digital Health and Learning Health Systems Approach” at the 37th annual CHSPR Health Policy Conference (March 3 - 4). We hope to see you there!

New Case Study Highlights Time Savings with eReferral in Primary Care

Our Knowledge Translation and Evaluation (KTE) team is excited to share a new case study that sheds light on the impact of eReferral technology in primary care settings. The study compares traditional fax referrals with the more modern eReferral process, revealing a significant benefit for clinicians.

Key findings show that primary care clinicians can save over 20 minutes per week by using eReferral instead of fax for sending referrals. By improving workflows and simplifying referral processes, eReferral helps reduce the stress and time pressures that many clinicians face daily.

"Every minute that can be saved on administrative tasks allows me to have extra time to spend with my patients, providing direct patient care."

– Participating Nurse Practitioner

Read the case study here

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