Thank You to Our Direct Connection Sponsors!
Leadership Spotlight
to Earn and Record Your Required CEUs for 2020!
Every Membership Category Requires CEUs.
Have You Recorded Yours?
Professional Members must have 12 CEUs 
Senior Associate Members must have 6 CEUs
Associate Members must have 3 CEUs
These activities qualify:
  • Attending an on-demand webinar: 1 CEU per hour
  • Seminar presenter (sole): 3 CEUs per hour
  • Seminar panelist: 2 CEUs per hour
  • Single author for article or blog: .5 CEUs per 500 words 
  • Co-author for article or blog: .25 CEUs per 500 words 
  • Contributing Author: .125 per 500 words 
  • Authoring Reviews on Software and Books: 2 CEUs each
  • Video or Multimedia Self-Study Programs: 1 CEU per hour
  • Providing service to FCSI and/or other industry groups: 3 to 10 CEUs
Once you have logged all required CEUs - don't stop! Professional Members can roll forward up to 6 CEUs to 2021, Senior Associates can roll forward up to 3, and Associate Members can roll forward 1 CEU. Continue learning to continue earning!
BizEssentials Webinar Series
Top Tech Tools for Your Business Resolutions
Wednesday, January 13, 2021  @ 3:00 pm ET
Since her first Motorola RAZR flip phone, Beth has made a verb out of the word “nerd.” She’s here to help you filter through thousands of apps, gadgets, widgets and doodads to find the perfect free and bargain technology tools for work and home. Although the only real trophy she ever won was for making perfect French fries at McDonald’s in high school, Beth Z has been featured on Best Speaker lists by several organizations that write best speaker lists. She has written a whole shelf of books on apps and has spoken to more than 100 thousand audience members just like you. And if you’re puzzling over why she goes by “Beth Z”… it’s because she only finds about three people a year who can pronounce her last name.

Presenter: Beth Ziesenis, Author. Speaker. Nerd.

Sponsored by BOF Corporation
BizEssentials On Demand
On demand versions of all BizEssentials webinars are available online. FCSI members receive 1 CEU for each webinar. Visit the BizEssentials site for more information about the series.
Sponsor an Upcoming Webinar
Are you interested in sponsoring a future webinar? Sponsorship opportunities are still available! Sponsorship includes:
  • intro (first 3 minutes) or closing (last 3 minutes) sponsor spotlight that can be live or recorded
  • company logo on webinar title slide
  • company logo on all promotional materials (email and social media) for the program you sponsor and its on demand recordings
  • list of participants post-webinar

Beginning January 2021
We are EXCITED to debut the video promo for the upcoming season of On Tap presented by FCSI The Americas!

During this unusual time of social distancing, we have found it more important than ever to stay connected and find ways to get to know each other better. This was the inspiration for our new video podcast series, On Tap. During each weekly episode, Wade will interview a new consultant member beginning January 5, 2021. Join us as we introduce you to members of the consultant family and get an insight into their unique and diverse perspectives and personalities, each of which contributes to the amazing culture we have here at FCSI The Americas. 

Enjoy the promo subscribe to our YouTube Channel so you don’t miss any of our weekly episodes. 
Chapter Corner
Earlier this month, the Pacific Northwest Chapter of FCSI The Americas and Performance Reps NW hosted the ‘BYO’ CEU Experience, a virtual two-day live stream event for FCSI members. The event allowed members to build their own schedule and earn FCSI Continued Education Credits (CEUs). Members were able to choose from seven different individual sessions offered over a two-day period. Each session featured a special guest speaker and educational equipment-based content.

The two-day event featured Tim McDougald (FCSI The Americas PNW Chapter Lead) as moderator and Janel Rupp with Performance Reps NW. Special guest speakers included: Robin Ashton, TheAshtonReport; Joe Carbonara, FES Magazine; Richard Young, Frontier Energy; Betsy Craig, Menutrinfo™, LLC; Kevin Kochman, KCL; and closing speaker Rich Malachy, Malachy Parts & Service, FEDD Group. Sessions were filled with quality content covering topics from the state of the Industry data, post pandemic changes to the way we dine, energy efficient kitchens of the future, designing an allergen friendly back of the house, trends in equipment, and the important role social media plays in creating a digital footprint.

Educational session speakers included: Nate Sanford with Sammic, Tim Wilczak and Marcy Mathews with Delfield, Chef Patrick Simon and Deb Friar with Welbilt, Paula Donohoo with Jackson WWS, Joe Nicholson with Cleveland and Tom Cowley with Caddy Corp. The sessions covered everything from serving and sanitation solutions, sous vide, conveyors and accumulators, the basics of steam, to Warewashing and featured a live stream cooking segment with rapid cook ovens and combis from the Performance Reps NW test kitchen. 

Thank you to all the special guests, speakers, and event sponsors Performance Reps NW team, Caddy Corp, Jackson WWS, Sammic and Welbilt.

Membership News
New Members
Membership Renewals Due TODAY (December 31)
Don't worry though -- renewing is easy! 

You should have received an email with a link to renew online.  

Didn't receive the email? You can log in to your profile and access the invoice and make your payment in your member profile. Forgot your username and password?  

No worries, contact Penny for assistance at

Renew by 12/31/20 to avoid disruption in member benefits.
Consultants who renew by the end of the year can win cool prizes!
The FCSI Educational Foundation Needs Your Help

As we reach the end of the year, I know many of you will be making year-end donations to your favorite charity or cause. We hope that you will keep the FCSI Educational Foundation in mind when making those giving decisions.

The Foundation is supported solely by the members of FCSI. We are not a public charity, but one created to help FCSI with grants, internships and scholarships. We receive no outside funding… only what our members donate.

It has been a tough year for everyone and the Foundation is no exception. All of our fundraising initiatives were cancelled because of the pandemic, as has been the case with so many non-profits. Except for a generous donation from the Birchfield-Jacobs Crab Feast (which actually didn’t take place), our income has been static.

Please consider donating to the Foundation today. You can visit the Educational Foundation website to easily donate. Click the donate button on the homepage to learn more and to start the donation process.

On behalf of the officers and directors of the FCSI Educational Foundation, I wish you the happiest of holidays and a healthy and prosperous New Year.

Ed Norman FFCSI (PP)
FCSI Educational Foundation President

Industry News
Compass Consulting November Industry Report
The November issue of the Compass Restaurant report is now available. The report indicates that November same store sales saw another decline; posting the worst results since August. This is the first month since April that sales have been worse when compared to previous month. Additionally, the small business optimism index fell 2.6 points in November, dragged down by lower expectations for economic improvements in the near future. Small business owners are still facing uncertainties.

Quick Links
Want to share your stories, projects, or insight?
Headquarters is always happy to feature articles from Consultant Members in the Direct Connection. We encourage Consultants to take some time and share experiences with the membership. No idea or topic is too silly!

If you would like to have an article featured in the Direct Connection, submit it to Amy by the 23rd of each month.