Thank You to Our Direct Connection Sponsors!
Sponsor Spotlight
Continental Refrigerator
60” Mighty Top Sandwich Unit with 24 Pans
Models feature stainless steel top, front and end panels with 2” non-CFC/non-HFC polyurethane insulation, insulated stainless steel lids, with the option of a vision panel (shown), 1/6 size recessed pans supported with divider bars, a removable interior tub (positioned below pans) to help prevent spillage into the storage zone and a full length, nylon, reversible cutting board. Models come with doors, 2-tier drawers or a combination of both with horizontal “workflow” chrome handles. Doors are spring loaded, self-closing and rehingeable in the field. Refrigeration is a back-mounted, self-contained, R-290 system utilizing an automatic, hot gas condensate evaporator. Unique air flow distribution allows pan product to maintain 33°F 41°F with lids open for 4 hours. FLEXIBLE options include stainless steel interior and back, pan top placement, lids (vision or hinged glass), overshelves, front breathing, casters/legs and cutting boards (crumb catchers and composite boards). Double-sided hood & lids can be designed. Sizes 27”, 32”, 36”, 48” 60”, 72” (expansion valve standard on 48” – 72” models).
Leadership Spotlight
Camp FCSI Conference 2020
We're really looking forward to seeing everyone in Austin!

Even though we are hopeful that we can continue with a full in-person conference we recognize that may not be easy for some of our members in light of the COVID-19 situation and potential travel concerns and restrictions.

We need your input to help determine the best format for CAMP FCSI August 24-26 in Austin, Texas. Please participate in this brief survey to help guide us as we work to bring you a valuable, educational, and safe program.
If you already had a reservation at the Hyatt Lost Pines Resort for the April/May dates, you must rebook for the new dates. Book using the link below in order to receive the special rate of $229 per night. Please book right away -- the block is filling up quickly!

If you have already registered for camp you do not need to do anything else -- all current registrations will be applied to the new dates. If you haven't registered yet, don't worry! You can still do so using the link below. If you have questions about your registration please contact Penny for assistance. 
If you would like to become a camp sponsor,
fill out the sponsorship form and return it to Wade Koehler.
Thank you to our First-Time Attendee Grant Sponsors
Upcoming CEU Opportunities
FCSI Education Provider Program
2020 is flying by! Don't forget to log your CEUs. While there is a lot going on in the world right now, FCSI Allied members are making it easier than ever to earn CEUs. Be sure to check out the calendar of upcoming and On Demand webinars .

REMEMBER -- Professional members must earn 12 CEUs annually, Senior Associates must earn 6 and Associate Members must earn 3. We are here to help - contact Penny if you have questions about CEUs.
Webinars and Online Events
While our Allied Members continue to provide excellent opportunities for CEUs through the Education Partner Program, we could all stand to learn a bit more about media relations, business operations, or strategies for working from home. The FCSI webinar series begins this month with a presentation by FCSI PR consultant Dustin McKissen, who will give us tips on how to get media attention and become a trusted foodservice expert in your region. Keep an eye out for new FCSI webinars .
FCSI Experts Network
FCSI Experts Network
FCSI The Americas’ Experts Network is the foremost source for thought leadership regarding the present and future of the foodservice industry. Our network of experts regularly submits opinion pieces on important issues impacting foodservice and the millions of jobs and people who depend on it, as well as serving as quotable sources for both industry and mass media articles on the foodservice industry. Recent appearances by members are added to the FCSI Experts Network website regularly.

If you are an FCSI member and have any questions or would like to be included in this exclusive network, please contact FCSI TA’s Director of Administration, Amy Stark at .
Arlene Spiegel FCSI Interviewed on All in the Industry
FCSI Professional Member Arlene Spiegel joined host Shari Bayer on the All in the Industry podcast for and about the hospitality industry. Shari and Arlene talked about how the hospitality industry can pivot, plan, and persevere in the COVID19 crisis. Watch the segment .
Membership News
New Members
New Associate Members
John Boutsis
Axios Consulting

Joey Navarro
Whitestone Food Service Design

Matthew Martinez

New Corporate Member
Cini-Little International, Inc.’s board of directors announced the appointment of Kathleen Held CPSM to the position of CEO. Held began her career in the marketing department at Cini-Little in 1993. Over the years she has grown to be a key member of the leadership team and has led the business development and marketing efforts for the firm’s worldwide offices, most recently as chief marketing officer.

“I am excited that the board has embraced my ‘marketing-led’ approach and am both humbled and honored to have the opportunity to lead the firm into the next phase,” said Held.

“Kathleen’s passion for the industry, commitment to our clients, and ability to motivate people towards a goal has strengthened Cini-Little’s position in the global marketplace,” said Bill Eaton, chairman of the board. “She has revitalized our global brand, rejuvenated our corporate culture and given us a clear vision for the future. With her strong leadership experience and strategic thinking, Kathleen is the ideal candidate to assume the role of CEO."

Current CEO Richard Eisenbarth will continue with the firm as president and COO until he retires this fall, and will remain on the board of directors upon retirement. “This is the perfect time for Kathleen to move into the CEO role. She is a champion of the firm and has an innate connection with our team and our clients. I have been working closely with Kathleen for a number of years, as she transitions into her new role, and I can unequivocally say she goes the distance on everything she does. I am in full support of her moving into my position as I near retirement,” said Eisenbarth.
FCSI Educational Foundation Seeks Directors
The FCSI Educational Foundation has several director positions open for the 2021-2022 term. The Foundation provides funding and support of foodservice educational programs and initiatives for all FCSI partners.

The term begins January 1, 2021 and runs through December 31, 2022, with the option of serving a second two-year term.
The position requires the following commitments:
  • One electronic meeting per month (conference call) lasting approximately one hour
  • One face-to-face meeting per year (locations vary, expenses paid by the Foundation)
  • A sincere desire to promote FCSI to students and prospective members
  • Protect and utilize the assets of the EF to further its mission
  • Develop new programs to pique interest in students and young professionals

This is an excellent way to get involved with FCSI and give back to the industry. If you are interested, please contact Ed Norman, FCSI Educational Foundation President, at .
Dustin McKissen Joins FCSI The Americas Team
We are happy to welcome a new FCSI team member! Dustin McKissen is a communications consultant and writer for CNBC, CNN,  Inc.,  Yahoo!, and several other publications. Dustin also has a large following on LinkedIn, where he was twice recognized as one of the nation’s “Top Voices on Management & Culture.” As a consultant for FCSI, Dustin will help the association and members reach the media and contribute to the general conversations about foodservice in the Americas. Dustin will host a series of online training for members focusing on media awareness, relationship-building with journalists, and other topics that will help members maximize member PR efforts.
Industry News
NAFEM announced this month that The NAFEM Show 2021 will move from February to August 26 – 28, 2021, at the Orange County Convention Center, Orlando.

The NAFEM board of directors considered the business issues arising from the COVID-19 pandemic, and evaluated information currently available against the time needed to host a successful show, ultimately deciding that conducting The NAFEM Show in February 2021 would not do justice to members, attendees, and NAFEM. More information is at
Quick Links
Welcome to CEU Central where you can log your CEUs, view upcoming events, webinars, and set date events.

Visit the FCSI   Calendar   for current programs.

Contact Penny if you have questions about your journal or logging CEUs.
Stock up on FCSI The Americas attire for the new year and show up in style at the upcoming Conference in Austin!

Order your gear now and 15% of your sale will come back to FCSI The Americas Division.
Members, do you want to show off your commitment to FCSI? Pins are now available to promote the number of years you have been an FCSI Member (5 year increments). These pins are free of charge and are available upon request. Place your order here and allow 3-4 weeks for processing.
Want to share your stories, projects, or insight?
Headquarters is always happy to feature articles from Consultant Members in the Direct Connection. We encourage Consultants to take some time and share experiences with the membership. No idea or topic is too silly!

If you would like to have an article featured in the Direct Connection, submit it to Amy by the 23rd of each month.