Thank You to Our Direct Connection Sponsors!
Sponsor Spotlight
Delivery XT by Revel Systems
A comprehensive solution for delivery management, Delivery XT by Revel Systems is an end-to-end, brandable delivery suite designed to improve order accuracy, speed of service, consumer communication, and overall transaction satisfaction on every order. With dedicated apps for driver assignment and tracking, route directions, and delivery management with best-in-class reporting, Delivery XT is a full suite of apps that integrate directly with the Revel point of sale (POS). It is a solution designed to propel a restaurant's off-premise service to the next level.

As the COVID-19 pandemic evolves, it’s more important than ever for restaurants to control the digital consumer experience. Delivery XT offers restaurant operators another way to digitally manage their consumers’ experience even when they’re dining off-premise. This solution offers branding touchpoints throughout each stage in the delivery process, and offers regular updates to the consumer along the way, reducing anxiety over order status. 
Leadership Spotlight
BizEssentials Webinar Series
Video Marketing – You Ought to Be in Pictures
November 11 @ 3:00 pm ET
Video shorts and clips are the new norm when it comes to marketing. With so much text heavy emails, video can capture the attention immediately to promote your message. Come join us as we walk you through how easy it is to film and publish short videos using cameras and mobile devices to market yourself and your firm.

Erik Haviland, Matt Martinez, and Clint Boland
BizEssentials On Demand
On demand versions of the August and September webinars are available online.

Sponsor an Upcoming Webinar
Are you interested in sponsoring a future webinar? Sponsorship opportunities are still available! Sponsorship includes:
  • intro (first 3 minutes) or closing (last 3 minutes) sponsor spotlight that can be live or recorded
  • company logo on webinar title slide
  • company logo on all promotional materials (email and social media) for the program you sponsor and its on demand recordings
  • list of participants post-webinar

Chapter Corner
Southeast Chapter Hosts Atlanta Education Event
While masked and socially distanced, consultants, manufacturers, and representatives enjoyed attending the FCSI Southeast Chapter local Atlanta event on October 22nd held at LTI, Inc. in Jonesboro, GA.

It was a great day spent networking and learning. Keshia Williams, Director of School Food Services with Coweta County Schools, presented COVID’s Evolution of School Nutrition. Keshia is currently serving on the Georgia governor’s task force focusing on school meals amid a global pandemic. Following lunch, Chance Hunt from LTI, Inc. presented Changing How Food is Served Moving Forward with lessons and comparisons of hot wells, cold pans and hot/cold well technologies. We ended the day with a tour of LTI’s new headquarters facility.  

The Southeast Chapter will have its second networking event on November 5 in Port Richey, Florida. Register for the event here.
Membership News
New Members
Katja Beck, Cini-Little International

CEU Opportunities
New on-demand and live webinars are added to the FCSI The Americas Events Calendar nearly every day. At the beginning of October our calendar included learning opportunities from more than fifty allied organizations: 
Don't Forget to Log 2020 CEUs
Time is running out to earn and record your required CEUs for 2020. Please note the annual requirements for each membership category:

Professional - 12 CEUs 
Senior Associate - 6 CEUs
Associate - 3 CEUs

Login to your profile to get started:
In addition to the BizEssentials series there are many on demand and scheduled events available to consultants through the FCSI event calendar.

Once you have logged all required CEUs - don't stop! Professional Members can roll forward up to 6 CEUs to 2021, Senior Associates can roll forward up to 3, and Associate Members can roll forward 1 CEU. Continue learning to continue earning!
FCSI The Americas Monthly Happy Hour on Break
The November FCSI TA Happy Hour has been cancelled. In December we'll celebrate the holidays with the FCSI TA Holiday Happy Hour on Wednesday, December 16 at 4pm CT. Details about the virtual party are coming soon! As always, feel free to reach out to headquarters with ideas for future conversations.

Submit your questions or comments to Wade by email at
We Continue to Experience Technical Difficulties
If you are trying to access your user profile, register for an event, or process an online dues payment, you may have noticed that we are experiencing intermittent service disruptions. Please be patient as our provider works to resolve these issues. If you need immediate assistance, please contact headquarters at 309-808-2165 or Penny at
FCSI Experts Network
FCSI Experts Network
FCSI The Americas’ Experts Network is the foremost source for thought leadership regarding the present and future of the foodservice industry. Our network of experts regularly submits opinion pieces on important issues impacting foodservice and the millions of jobs and people who depend on it, as well as serving as quotable sources for both industry and mass media articles on the foodservice industry. Recent appearances by members are added to the FCSI Experts Network website regularly.

If you are an FCSI member and have any questions or would like to be included in this exclusive network, please contact FCSI TA’s Director of Administration, Amy Stark at
Industry News
Compass Consulting September Industry Report
The newest Compass Restaurant Industry Report shows an increase in consumer sentiment between August and September as more cities and states opened for business. The report also shows that while dine-in traffic improved most consumers till prefer off-premise dining.

Quick Links
Quick Links
Want to share your stories, projects, or insight?
Headquarters is always happy to feature articles from Consultant Members in the Direct Connection. We encourage Consultants to take some time and share experiences with the membership. No idea or topic is too silly!

If you would like to have an article featured in the Direct Connection, submit it to Amy by the 23rd of each month.