Embrace the Change

Foodservice operations have been slow to embrace the changes of e-commerce. E-commerce is driving structural changes to traditional retail and is growing rapidly in our industry. Pre-order and delivery apps are being integrated into all our customers lives. Order fulfillment strategies are now core to foodservice operations. Planning must bypass the friction of using the same payment or pick up processes of traditional operations. Below are some examples of how creative fulfillment techniques can be designed or implemented to increase the satisfaction of the customers journey.