NEWSLETTER

Success Story | TSB-24-1008 | Rooftop Resources | Updated Policy

SUCCESS STORY

VALENT JOINS FORCES WITH GARDINER FOR EXCITING MUSEUM EXPANSION

Valent was thrilled to team up with Ohio representative Gardiner and Project Engineer, Rob Segovia, on an exciting project that will transform the National Museum of the Great Lakes. This remarkable museum showcases the rich narratives of the Great Lakes through photography, captivating artifacts, audiovisual presentations, and immersive interactive exhibits. The museum has been undergoing construction for a 5,000-square-foot expansion, which will help improve accessibility, introduce dedicated spaces for temporary and traveling exhibits, add a new permanent exhibit area, and a welcoming community education center.

Ensuring the comfort of guests in a climate-controlled environment was a key aspect of the project, and that's where Valent played a crucial role. Valent supplied four units for this project: one VX-112 unit and three VX-12 units, which are equipped with packaged DX cooling and indirect gas heating. Additionally, the VX-12 units feature single zone VAV control and demand-controlled ventilation (DCV). DCV effectively conserves energy by reducing outdoor airflow below the designed ventilation rate during low occupancy periods.

The grand opening of the expansion is scheduled for next month, June 2025. Valent is proud to be a part of this project that helps preserve and celebrate the rich history and significance of the Great Lakes. Thank you for partnering with us, Gardiner!

OI.AC ALARM & COMPRESSOR SURGING

FORM DUE MAY 31

Technical Service Bulletin 24-1008 is mandatory and applies to all packaged DX cooling and air-source heat pump units equipped with inverter scroll compressors driven by EVC drives running firmware version 1.54 or 1.57. Affected units may experience intermittent Oi.Ac alarms and occasional compressor surging or revving during startup.

ACT NOW!

The TSB-24-1008 form on page 5 must be fully completed and submitted by May 31, 2025, in order to qualify for extended warranty coverage. As of right now, the majority of forms have not been submitted. Please be sure to include all related invoices with your submission by emailing them to support@doas.com

FOR YOUR REVIEW

ROOFTOP RESOURCES

It has been a month since we introduced our new product: Valent Rooftop Units! We have compiled our new resources that will help you gain key insights into Valent’s VR product line and its industry-leading standard features. Make sure you’re caught up and review the resources below.

UPDATED POLICY

CHANGE AND CANCELLATION POLICY

We’ve recently updated our Change and Cancellation Policy to now include the VR product line. We’ve also simplified our process for handling change requests: if you need to make a change within 24 hours of placing your order, we’ll waive all associated fees, excluding quick build orders. Click below to read the full policy on Valent RepNet.