June 2020
Filling your pool or working on a big landscaping project?
Apply for a temporary meter
Louisville Water provides temporary service water meters for customers who need short-term access to water through a fire hydrant. Temporary meters can be used for many purposes including construction projects, landscaping, filling swimming pools, outdoor events, and more. Just fill out the application and pick one up!
2019 Annual Water Quality report released

Louisville Water continues to produce some of the best drinking water in the United States. Customers can see the 2019 testing and research results in the Annual Water Quality Report. Louisville Water met the strict health requirements established by the Environmental Protection Agency (EPA) and maintains the long-standing tradition of excellent water quality.

Eastern Parkway Project complete
After four years of construction with dozens of lane closures and detours, Louisville Water announced the completion of the biggest water main replacement project in the company’s 160-year history. Called the “Eastern Parkway Project,” Louisville Water replaced 6.4 miles of water main that stretches along Eastern Parkway and Lexington Road, two of the city’s busiest areas. Lexington Road opened to the public from Grinstead Drive to Stilz Avenue on May 18.
Back in business soon? Flush the water lines!
As businesses start to reopen, Louisville Water has guidance for business owners to maintain good water quality inside their facilities. If a building has been empty or under used for months, it’s important to flush the water lines to move out the older water and bring in fresh water. This video shows you exactly what to do.
Water Quality wins prestigious award

Louisville Water’s Water Quality and Research department was honored with the 2020 Samuel Arnold Greeley Award, the highest research paper award from the American Society of Civil Engineers (ASCE). The team’s research improves how utilities can maintain good water quality in the distribution system that delivers water to homes and businesses.
Louisville Water Tower Park reopening
Starting June 1, Louisville Water Tower Park will reopen for site visits, by appointment only with a limit of 10 people per group. Beginning June 29, Louisville Water Tower Park will be open for public and private events of 50 people or less.
The Faces of Louisville Water
Meet Metering Services Field Specialist Carrie Pernini -- she is just one of our employees who helps keep Louisville pure tap® flowing for all! We are proud of her and all our essential staff who work hard to ensure our community continues to have access to clean, safe drinking water.
Where is this? You could win a prize if you know!

Do you know you can get married at one of our facilities? As part of the reopening of Kentucky, we can resume giving tours to those interesting in booking our facility for a wedding or event. Do you know where these beautiful pictures were taken? The first five people  to answer correctly   will receive a pure tap prize pack. Good luck!
Congratulations to the winners of the May contest: Rebecca Dixon, Rosanne Zabloudil, Cynthia Muench, James Giesel, and Evelyn Davis. Below is the picture from the May contest. In the wake of COVID-19, we added a foot pedal so employees can fill their coolers hands free with Louisville pure tap ® before they head out to job sites.
Got a Question?

Call our Customer Service Center at 502.583.6610. Call volume is usually high on Mondays and the first day of each month -- if possible, avoid those days for shorter wait times. 

You can also visit LouisvilleWater.com  and click on the  Link icon  for information on your account, or click on the  Contact Us  heading to send us an email. 

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