Welcome to the Mount Pleasant Waterworks' quarterly e-newsletter. Our goal is simple: share updates about your services, helpful tips for your home, and ongoing projects and programs. You're receiving this as a customer or subscriber, and you can opt out at any time.

One Big Drip Tip

Why April is the Most Important Month for Your Outdoor Water Use

MPW employees kneel in the grass and inspect a water meter outside a customer home.

Mount Pleasant Waterworks meter technicians Javin Robinson and Corey Dawson inspect a residential meter outside a customer's home. [Photo credit: Kate Thornhill]

Every April, something shifts in Mount Pleasant. Sprinkler heads wake up, hoses get uncoiled, and new plants go into the ground. It's the start of the season when outdoor water use has the biggest impact on your bill and on our shared water resources. Here's what you need to know before you turn on the tap or set the irrigation timer.

Message from the General Manager

Why We Plan Before There's A Problem

Earlier this year, nearly a quarter billion gallons of untreated wastewater reached the Potomac River after a major interceptor pipe collapsed in the Washington, D.C., area. It took days to get under control.

That kind of failure doesn't happen overnight. It builds over decades, and it's preventable.

Mount Pleasant Waterworks is investing now so we don't have to make emergency calls later. Two major pipeline replacement projects, the Coleman Force Main and Midtown Force Main, are among the priorities shaping our FY 2027 budget conversations, alongside other infrastructure investments across the system.

Delivering Excellence.

Preserving Trust.

Enhancing Lives

F. Allan Clum

Ed Navarrete, Mount Pleasant Waterworks AMI and Meter Quality Department Head, inspects a water meter in the field.

MPW Water Hero

Meet Edward Navarrete, The Leader Behind Your Water Meter

Every drop of water that flows into your home passes through a meter. But who makes sure that meter is working correctly? For Mount Pleasant Waterworks customers, that answer is Edward Navarrete and his team of meter quality technicians.

Join Us for a Waterworks Earth Month Event

Mount Pleasant Waterworks is participating in the Lowcountry Land Trust's annual Earth Month event. Grab a friend and join us for two community events.

Community Wastewater Treatment Plant Tour - Join us on April 14, 10:00 a.m. - 11:30 a.m., to explore the Henry Clay Duffie Water Resource Facility and learn how Mount Pleasant Waterworks protects public health and local waterways.

RSVP for the Free Plant Tour

Privet Pull on the Marsh View Trail - Join us on Saturday, April 18, 9:00 a.m. - 11:00 a.m., as we identify, flag, and remove invasive trees along the Marsh View Trail.

RSVP for the Free Privet & Tallow Pull

Check Out All Lowcountry Earth Month Events

Keep Your Water Flowing: Update Your AutoPay Information

If your credit card has expired, your AutoPay may not process, and that can lead to past-due notices and, eventually, service interruption.

When you get a new card, update your payment information in WaterSmart right away. It takes less than two minutes and keeps your account current.

Don't wait for a reminder. Log in to WaterSmart at https://mpwonline.watersmart.com/ or call 843-884-9626 to update your card today.

[Photo credit: Kate Thornhill]

Get Involved

Active Project Updates

Water connects us all.

Have a Question? Call 843-884-9626 to speak with a customer service representative during regular office hours. Visit WaterSmart for more information about your account and to view or pay your bill.