Do’s and Don’ts When Dealing with Insurance Adjusters

After an accident, you may get a call from an insurance adjuster sooner than expected. While the adjuster may sound friendly, their job is to review the claim and protect the insurance company’s interests. What you say during these conversations can affect your case.


Here are a few important do’s and don’ts to keep in mind after a crash.


Do Keep Your Answers Short and Accurate.

Stick to the basic facts about the accident. Be honest, but avoid guessing or giving opinions about who caused the crash. If you do not know an answer, it is okay to say so.


Do Keep Records.

Save medical records, repair estimates, photos, receipts, and notes about your injuries or missed work. Good documentation can help support your personal injury claim.


Do Be Careful With Recorded Statements.

Insurance adjusters may ask for a recorded statement soon after the accident. In many cases, you are not required to give one right away. Speaking with a personal injury lawyer first may help you avoid saying something that could later be used against you.


Don’t Accept a Quick Settlement Too Soon.

Some injuries take days or weeks to fully appear. Accepting a settlement early may prevent you from seeking additional compensation later if your condition gets worse.


Don’t Share Too Much Information.

Avoid discussing old injuries or personal details and posting about the accident on social media. Insurance companies may review statements and online activity during the claims process.


Every accident case is different. Getting legal advice early can help you better understand your options and avoid common mistakes during the legal process.

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Bradley B. Harris


Bradley B. Harris is a founding partner of Harris Altman, PC, and an experienced personal injury attorney who represents clients in accident and injury cases. He is known for advocating for injury victims and has earned recognition for his work in securing favorable results.