Tracking gage events is a great way to stay on top of what is happening to your gages and notify appropriate personnel of these events, such as a change in due date, the issuance or return of a gage, or when a gage has failed calibration. The events can trigger either automatic emails or the opening of a report or particular external file.
First, click the application icon in the upper left corner of the program window and then go to
Profile Settings -> Email Settings. In the
Email Method field, select SMTP Settings. The information entered in this window is provided by your IT department. After completing the form, click the
Send Test Email button. If you get an error message, check the SMTP settings and try again. Note: Microsoft Exchange settings will not work. If you have Gmail or Outlook email, you will have to get settings from those providers; however we cannot guarantee that Gmail or Outlook will work because of their server security.
Now, navigate to the
Gages -> Auth. Persons and Events tab. Here, you can dictate which events will apply to this particular gage.
Events are actions taken within the system that trigger an occurrence; for example, an email can be sent when the gage's status has changed. (Additional gage events can be established in
Setup -> Gage Events.)
When an email event is selected in the
Event field, a recipient email address needs to be entered in the
Parameter field. Replace <send_to_email_address_here> with a valid email address (separate multiple email addresses with a comma). The phrases following the email address are defaults for the email subject and email body identification, respectively, which can be changed.
Application drill-down button [...] can be used to open a particular external program and file when an event is triggered (as opposed to sending an email). For example, the
Calibration Failed Event can automatically launch a Microsoft Word document that must be completed for every failed gage. In the
Application field, locate and select the program executable; in the
Parameter field, enter the path to the file in quotation marks as shown below.
Gage Events functionality keeps all necessary personnel in the loop, saves time and ensures consistency.
We encourage you to explore the additional capabilities of your GAGEtrak software and as always, keep an eye out for future Tech Tips.