Now that AEP has ended, we are looking forward to the Open Enrollment Period (OEP). OEP is a great time to strengthen your retention efforts and continue to develop your business strategies.


Don't miss our training sessions on Medicare Advantage (MA) and Cigna Healthcare Supplemental Benefits (CSB) in January. These trainings will help you learn about Medicare topics and aid you in developing your business and retention plans.


Scroll through the training sessions below to view all the trainings available by topic. Make sure to register for your spot!

MA and CSB

Expanding your business: Cross-selling MA and CSB products

Take significant steps towards becoming a cross-selling expert. Learn practical actionable strategies to enhance coverage options, address customer needs, and increase sales. Master techniques to seamlessly integrate supplemental plans, providing comprehensive solutions that offer your customers greater value and peace of mind.

Friday, January 17

10 a.m. – 11 a.m. ET

Register


Monday, January 20

4 p.m. – 5 p.m. ET

Register

MA

Military health benefits & MA

Learn how Veterans can benefit from enrolling in a Cigna Healthcare MA plan in addition to using their VA or TRICARE for Life benefits. We'll show you how to grow your business while serving our Veteran Medicare beneficiaries.

Monday, January 13

4 p.m. – 5 p.m. ET

Register


Wednesday, January 22

10 a.m. – 11 a.m. ET

Register

Low-Income Subsidy (LIS)

Navigate the evolving world of Low-Income Subsidy (LIS) programs. This training highlights key changes in 2025, including Special Enrollment Periods (SEPs). Gain essential knowledge to support low-income customers effectively and stay ahead of regulatory updates impacting enrollment and coverage options.

Wednesday, January 15

10 a.m. – 11 a.m. ET

Register


Thursday, January 23

4 p.m. – 5 p.m. ET

Register

OEP for brokers

AEP may have ended, but your opportunity to grow your business has not. Join us for OEP training where we'll help you understand how you can leverage OEP to grow your book of business as we begin the new year.

Wednesday, January 15

4 p.m. – 5 p.m. ET

Register


Thursday, January 23

10 a.m. – 11 a.m. ET

Register

Sales that stick: Retention strategies

Building a retention strategy is critical to building your customer base – not only in retaining your customers but also in gaining referrals all year. Join us to learn how to develop your strategy to grow your business. For MA brokers.

Thursday, January 16

10 a.m. – 11 a.m. ET

Register


Wednesday, January 22

4 p.m. – 5 p.m. ET

Register

CSB

Sales that stick: Retention strategies

Building a retention strategy is critical to building your customer base – not only in retaining your customers but also in gaining referrals all year. Join us to learn how to develop your strategy to grow your business. For CSB brokers.

Tuesday, January 14

10 a.m. – 11 a.m. ET

Register


Thursday, January 23

4 p.m. – 5 p.m. ET

Register

Exploring CignaForBrokers and Producers' University

CignaForBrokers provides single-sign-on access to Producers' University, CustomPoint, Salesforce, and more. Producers' University is your one-stop shop for many resources to help elevate your sales. Ideal for brokers new to Cigna Healthcare, this training will help you learn how to navigate both sites. 

Thursday, January 16

4 p.m. – 5 p.m. ET

Register


Tuesday, January 21

10 a.m. – 11 a.m. ET

Register

MA/PDP Brokers

Cigna Agent Resource Line (CARL)

866.442.7516

CARL@cignahealthcare.com

12/8/24 – 12/31/24:

7 a.m. to 6 p.m. CT, Monday through Friday

Closed for Christmas Day (12/25)

Spanish queue available


CSB Brokers

The Agent Resource Center (ARC)

877.454.0923

8 a.m. to 5:30 p.m. CT, Monday through Friday

Spanish queue available

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