August 12, 2022
Welcome from the Deputy City Manager
Last issue, I noted that I had been enjoying the Community Trail and noted an update on the Voyage Mark II Solar installation that will be placed upon the Community Trail from Fisher Street to Central Avenue. I recently was visiting Kansas City, Missouri and when I walked out of my hotel, what did I find on the street? A Voyage Mark I installation. It was pretty interesting to get to explore it. The friend that I was with did not know much about it but was very interested in the installation. It was a great experience to see it in person and to better understand how it can contribute to the community’s evolution.
The installation is the type of amenity that the late David Bamford would have loved. Mr. Bamford passed away in late July, and if you aren’t familiar with him, you are certainly familiar with his legacy. Dave was a proponent of education in Dover, helping to found the Seacoast Educational Endowment for Dover (SEED); Dave was a proponent of Dover’s vibrancy, and he owned and managed numerous real estate properties; finally, Dave was a proponent of the waterfront and the idea that infill development would bring Dover to a new level.

Dave put his resources to back those ideas up by working with the City to purchase the First Street parking lot and creating what we now know as 100 and 200 First Street mixed-use buildings. Dave’s ability to see a vision and his desire to implement vision was huge as he was both a cheerleader and the point guard. He’s a force that bettered the community through thoughts, words, and deeds, so please thank him the next time you attend a school function, or walk through downtown Dover and enjoy its vibrancy.

As you read Reid’s update on employee retention and business activities, please consider how you can support a Dover business and consider how you can take simple steps (like attending the final Cochecho Arts Festival activities of the summer this weekend) to continue to build a better Dover.
Christopher G. Parker, AICP
Deputy City Manager: Development and Strategic Initiatives
Dover Download podcast: Your guide
to what's happening this week

In addition to each week's email edition of Dover Download, the City of Dover offers a weekly podcast. The podcast is hosted by Deputy City Manager Christopher Parker, who chats each week about the city's programs, services, public bodies and projects. Each episode also takes a brief detour to the past with a look back at the week in Dover's history.

The podcast is available wherever you get your podcasts, including Spotify and Apple Podcasts, and at
What's New?

by Reid Amy, Business Development Specialist

How Dover’s Small Businesses are Retaining and Attracting Workers

The business landscape is much different than it was before the pandemic. The number one issue facing all of our small businesses is the attraction and retention of workers. It is the one constant that I hear when I speak to business owners, and it has led to some interesting conversations and very creative solutions. This week I thought I would focus some attention on how our small businesses are creating a workplace culture that appeals to the current workforce and their employees’ overall well-being.
Universal Rest Days: Many restaurants and retail shops have modified their hours and pivoted their business models to provide universal rest days to their entire staff. This helps owners with scheduling and also enables employees to enjoy a work-life balance.

Employee Appreciation Days: Some clever business owners are showing love to their employees by hosting employee appreciation days. I have heard everything from tubing down the Saco with 24 employees, to closing for the day to bring the entire staff to Canobie Lake Park or the New England Aquarium. Other business owners have provided pizza, hot chocolate, ice cream, and even hosted pool parties to show their staff how much they are appreciated. This type of gratitude for workers not only shows that employers provide a great workplace culture but also builds a team atmosphere and enhances employee morale.

Incentives: Smaller businesses usually have it tough when it comes to providing benefits to employees. I recently had a conversation with two business owners who incentivize their employees with quarterly or annual bonuses. This type of reward helps the employee feel like they want to contribute to the bottom line because they will benefit, and it is a win-win for both the employer and employee. It also helps keep employees motivated to be the best they can be and help the company grow.

Referrals: Most business owners told me they get their greatest employees from referrals through people they know or current employees’ friends. I was really surprised to learn that they don’t get many applicants from job posting websites or staffing companies. This speaks volumes about workplace culture and a feeling of inclusivity in regard to employee retention. It makes sense that if you like the people you work with, you’re bound to have a better time at work and want to be there.

Human Connection: The last piece of what makes our small businesses succeed when retaining and attracting workers is the human connection. I know when customers enter a business in Dover, many staff members know them by name. The staff members aren’t just employees, and the customers aren’t just purchasing a product or service, but are partaking in being part of our community. This sharing of ideas and values is an essential component of enjoying a fulfilling life, and that is what makes the Dover business community so strong.

Quote from Chris Guerrette of Lickee's & Chewy's Candies & Creamery, “It’s all about the employees for us…they make the store.”  
Business Highlights
  • New Hampshire Coalition for the Support of Service Dogs: This week, I got the chance to speak to a young man named Brendan Madden. Brendan was looking to get the word out to Dover business owners and the public about the non-profit company he started in 2018, called the New Hampshire Coalition for the Support of Service Dogs (NHCSSD). The organization assists owners of service dogs with the expenses associated with having them, as well as provides information to service dog owners, businesses, landlords, and the general public regarding ADA requirements. Mr. Madden undertook the task of comprising a list of businesses that support their mission and are part of a statewide network. It was wonderful to see the numerous Dover businesses who are already part of this remarkable list and in support of this non-profit organization. NHCSSD also opened up one slot in the Tri-City area for one client to receive a free exam, annual shots, as well as a heartworm test.
NHCSSD will be hosting a benefit, at Roger's Pizza on Saturday, Sept. 24 
  • The Nook Breakfast & Lunch, at 2 Locust St. I wanted to give a nod to Tammy and the team at The Nook Breakfast & Lunch. While I spoke to Tammy about what it takes to retain and attract workers, I couldn’t help but laugh when I asked how she retains workers. True to Tammy’s character, her quick-witted response was, “I’m just such a delight to work for." She went on to talk about how much she appreciates her staff and how much fun they make the environment at her restaurant. From customizing staff t-shirts that match her weekly specials menu, to dressing up like garden fairies during the NH Children’s Museum Fairies House Tour, Tammy really does get what it takes to create a fun work environment (and even more fun for the customers!)
Business Event Happenings 

  • Earth, Harmony, Wellness, 66 Third St., is hosting geologist and miner, Jerry Marchand, with his beautiful collections of crystals and minerals. The event will be held on Saturday, Aug. 20, from 10 a.m. - 5 p.m., and Sunday, August 21, from 10 a.m. - 4 p.m. Admission is free. 

  • Token's Taproom, 284 Central Ave., is hosting Marvel Series Trivia with Drew Balanoff, every Tuesday, throughout the month of August, at 8 p.m.  

  • Jewelry Creations, 388 Central Ave., is collecting back-to-school supplies for Dover schools. Bring in at least $15 of supplies, and they will add a $25 credit to an account at Jewelry Creations. Patrons can use the credit towards new jewelry or jewelry repairs. Each donation (regardless of dollar value) will be entered into a chance to win a $250 Jewelry Creations gift card!

  • The Groovy Witch, 332 Central Ave., is hosting a back-to-school sale through Sunday, Aug. 14, with clothing items priced at 20-40% off. 

  • Dover Main Street is hosting two Outdoor Family Movie Nights at the Rotary Arts Pavilion on Saturday, Aug. 20 and Saturday, Aug. 27, at 8:30 p.m. The Incredibles will be shown on Aug. 20, and Guardians of the Galaxy will be shown on Aug. 27. This is a free event, but donations are welcome. 

  • Empty Pint Brewing Co., 17 Second St., hosts Trivia with Phil every Wednesday at 7 p.m. They open their doors at 5 p.m., so get there early and get your spot!

  • Auspicious Brew, located at 1 Washington, Suite 1103, is hosting live music events featuring Liz Ridgely and Kate Possi on Saturday, Aug. 13, Open Mic Night with the Freaks & Artists Guild on Friday, Aug. 19, and Maddoc Johnson & Jake Walters on Saturday, Aug. 27. Shows are at 8 p.m., and tickets can be purchased at the venue for $10.  

  • The Strand, 20 Third St., is hosting Neon Wave Tribute to the ’80s on Friday, Aug. 19, and Dueling Pianos on Saturday, Aug. 20. Tickets can be purchased at the venue or online at  

  • The June Cork Pub, at 66 Third St., is hosting movie nights every Tuesday, throughout the summer, from 6-8 p.m. 

  • Chapel+Main, at 83 Main St., is hosting a Summer Jazz Series every Sunday at 5 p.m. Carol Coronis will be featured on Aug. 14, Chris Klaxton on Aug. 21, and Chris Klaxton and Mike Effenberger on Aug. 28.

  • Garrison City Beerworks, at 455 Central Ave., is hosting an Oyster Pop-up on Friday, Aug. 12, with Jolie Rogers at 5 p.m.  

  • Flight Coffee, at 478 Central Ave., is hosting a live music event on Saturday, Aug. 13, from 6:30-9 p.m. featuring Bad Neighbors, and another live music event on Saturday, Aug. 27, from 6:30-9 p.m. featuring New Norde. Tickets can be purchased online at

Let us know about your business

Do you have a question, story, or upcoming event related to businesses in Dover? Please get in touch with me at [email protected] to see it featured here!
Results of Recent Meetings
Dover Business and Industrial Development Authority (DBIDA), 8/9/2022

The Dover Business and Industrial Development Authority met on Tuesday, Aug. 9, where it:

  • Discussed the potential sale of land on Map D, Lot 11-7, located on Quality Way.

Find the complete agenda, draft minutes and an audio recording of the meeting here:
City Hall, 288 Central Avenue
Dover, NH 03820
(603) 516-1560
Monday - Thursday
8:30 a.m. - 5:30 p.m.
8:30 a.m. to 4 p.m.