Share One, Inc. | February 2020
Share One Values Contract Renewals
Share One's management and staff are grateful for another opportunity to continue serving our clients who recently signed contract renewals.

1 . Achieve Credit Union, Elyria, OH
Neil Sommers, President/CEO, Assets: $152M
Client since 2015

2 . Nikkei Credit Union, Los Angeles, CA
Jon Hernandez, President/CEO, Assets: $72M
Client since 2013

3 . One Vision Federal Credit Union, Clarksville, IN
Pam Goodman, President/CEO, Assets: $54M
Client since 1992
Neil Sommers, President/CEO, at
Achieve Credit Union,
signs their contract renewal.
Compliance: Changes and Effective Dates
Please CLICK HERE for the full document regarding changes and effective dates for:

1. ACH R10 and R11 Unauthorized Return Reasons
Effective April 1, 2020
2. WSUD - Written Statement of Unauthorized Debit Form
Effective April 1, 2020
3. ACH Contact Registry - Now Mandatory
Available July 1, 2020, and Effective October 30, 2020

If you have questions, please contact Support at 800-888-0766, option 1.
Save the Date - SYNC 2020
Please mark your calendars and make plans to join us for SYNC 2020.

When: October 18-20, 2020
Where: The Peabody Hotel in Memphis, TN

Sunday, October 18: Golf, Kick-Off Dinner
Monday, October 19: Full Day-Presentations
Tuesday, October 20: Final Full Day-Presentations

What is SYNC? Share One: Your Networking Community. Share One's users and staff come together at this conference to share ideas and get to know the people who program, service, and use NewSolutions every day.

Make plans to join the community. Registration and reservations will be available in March.
CUNA GAC 2020 - Stop by Booth #367
Share One staff will participate at the CUNA Governmental Affairs Conference in Washington, D.C., on February 23-25, 2020.

Connect with Joan Nieman, if you have not yet made dinner reservations. Stop by booth 367 when you visit the vendor hall.
CUNA Compliance Checklist: Brush Off and Move Forward
2019 is in the books! Financial Statements are complete. The 5300 Call Report is filed. Audits are scheduled.

Now is the time to visit policies and procedures. CUNA published a 2019 checklist of items which may need to be addressed and revised in your credit union.

For the full article, please CLICK HERE .
New Shared Branch Endorsing Printer
The Epson TM-H6000V-54 has been tested and added to the NewSolutions Qualified Devices list.

The Epson TM-U675 and TM-H6000V-54 are both recommended for Shared Branch check endorsement and Shared Branch receipts.

Please contact for more information regarding pricing and purchasing.
NewSolutions Password Policy Change
As of January 1, 2020, Share One will no longer reset NewSolutions passwords for credit union users. A new NewSolutions user role was developed to allow password resets at the credit union level.

The guide and recorded video* below explain setting up a role in NewSolutions which allows assigned users to perform password resets in the core. The video reviews common roadblocks and processes for auditing users.

For the full notification, please CLICK HERE .
*Link to Portal: if you are logged into the Portal, the blue button link will take you directly to the video.

Location of the video: from the home page, click the green training button, under training videos, look for NewSolutions Security - Creating a Password Reset Role.
Release Notes
  • This release includes enhancements to Password Change for Member Services, Multi-Factor Authentication for SecurAuth, and Print Functionality for Transaction History.

  • This release includes enhancements to AIRES, Collections, Collections Queue Config, Enterprise, General Ledger, Loan Origination, Reports, Teller, XML Notice Editor, and Add-On Products.
  • Other noteworthy enhancements include Disabling Self-Overrides, eStatement Mail Codes, and Hold Paths.
  • The appended Hotfix 9.2.2 includes updates to Cash Dispensers, CO-OP Batch4, and LaserPro Import.

Disaster Recovery Test Schedule
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