November 7, 2018
National Home Care and Hospice Month
Act as if what you do makes a difference.  It does.

William James

Each year CHC provides training and consulting to hundreds of agencies, their staff of nurses, therapists, personal care providers, and aides as well as to family and other caregivers who provide in-home services to the infirm, chronically ill and disabled  to improve care, quality and safety. 

CHC received an average rating of 4.98 Stars out of a possible 5 for Learner rating of Quality and Program satisfaction across all live and online training in 2017. Also, 98 percent of CHC's Learners would recommend training sessions to a colleague!
Clinical and Non-medical Administrative Leadership
CHC Course Offerings 
Learn then teach education for health care at home.

Not sure what class to take?  
Download our grid for CDPHE requirements
 and matching course options.

eLearn Care about Care coordination
eLearn Care about Privacy, Confidentiality & HIPAA
eLearn Behavior Management of the Client with Dementias
eLearn Limitations of Personal Care
November (registration)
11/6 Complaint & Incident Processing Part 1
11/7, 9, 12 & 14 Online Basic 8-hour Administrator Training
11/8 In-Home Support Services (IHSS)
11/13 Complaint & Incident Processing Part 2
11/15 Non-medical Management Part 1
11/20 Understanding the Survey Process
11/20 & 21 LIVE Basic 8-hour Administrator Training
11/27 The Provision of Skilled Care
11/28  Assisted Living & Home Care Conference
11/29 Non-medical Management Part 2
December (registration)
12/4 Agency Oversight & Operations
12/6 In-Home Support Services
12/11 Quality Management Program
12/13 Non-medical Management Part 1
12/18 QMP: All about Data
12/18 & 19 LIVE Basic 8-hour Administrator Training
12/20 Non-medical Management Part 2
Non-medical Custom 12-CEU Consulting at your office by appointment

Billing training $500 for multiple attendees up to 5 hours (limited offer)

Have you met CHC Associates Janell, Ravi & Nitu?

Ravi Bhasin  literally grew up in the operations of a Denver home health agency.  In the front- and back-office operations, Ravi learned everything from triaging referrals to admissions and discharge all the way through billing any payor!  He understands home care roles, responsibilities, procedures and teamwork.  He can help you scale your agency.   Whether it is struggling with insufficient operations or technology issues that's got your staff behind, Ravi Bhasin offers more than 10 years of proven experience that will get you back on track. 

Janell Peterson M.Ed., SPHR, SHRM-SCP offers 30 years of HR experience to enhance recruitment & retention while assuring records are compliant.  Janell represents the intersection of Hospitality and Healthcare and the two industries' common issues of Service, Quality and Human Resources. Within the context of providing high quality outcomes, home health managers are working hard to solve the challenging and interrelated problem of how to improve employee retention.  Given the relatively low salaries for workers in healthcare and hospitality, she sees recognition for a job well done as a key incentive.  

Sangeeta (Nitu) Kapoor has demonstrated success in home health as a Manager as well as a Consultant for over 15 years.  In that time, she has worked in single and multi-specialty home care agencies, including a Denver agency where she developed an understanding of Medicare and Medicaid reimbursement and payment methodologies as well as compliance.   She has developed proven strategies in the daily, monthly and annual management of billing and accounts receivable, billing for all payer sources (Medicare, Medicaid, Private Insurances), claim follow up and confirmation of status, claim review and correction, posting of remittance advices, credit balance report processing, eligibility verification and outstanding claims monitoring, correcting and resubmitting.

Consider Janell, Ravi and Nitu when planning your next project for ...
HR Policy, Onboarding paperwork, Terminations,  Administrative Assistance, Billing training, New billing entity,  Information Technology,  Data gathering, reporting and facilitation,  Personnel Record review,  Creating presentations and visual aids for internal communications or just a ny time you are tight on time, short on help or need to f ill a temporary gap or project work.

November 2018 Health Observances

Alzheimer's Disease Awareness Month
Alzheimer's Association
800.272.3900 -

Bladder Health Awareness Month
Urology Care Foundation

COPD Awareness Month
American Lung Association

Diabetes Month
American Diabetes Association

Diabetes Eye Disease Awareness Month
American Academy of Ophthalmology
415.561.8534 - 

Healthy Skin Month
American Academy of Dermatology
888.462.3376 -

Home Care and Hospice Month
National Association for Home Care & Hospice 202.547.7124 -

Hospice and Palliative Care Month
National Hospice & Palliative Care Organization

Lung Cancer Awareness Month
American Lung Association

Pancreatic Cancer Awareness Month
Pancreatic Cancer Action Network

Prematurity Awareness Month
March of Dimes

Sexual Health Month
Urology Care Foundatoin

Stomach Cancer Awareness Month
No Stomach for Cancer