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APRIL 2020 | ISSUE 62
For the Central Florida Expressway Authority (CFX), pause does not mean stop. Right now, CFX is proud to support the critical movement of goods and services throughout the region on our 125-mile expressway network. As the regional toll agency serving Brevard, Lake, Orange, Osceola and Seminole counties, we continue to build, maintain and operate our roadways to connect our community, commerce and you.

For information on steps we are taking to minimize disruptions to your travel and protect the health and safety of all, visit our COVID-19 Updates page.
GLOWING WITH GRATITUDE
While many stay home, essential personnel and medical professionals, including doctors, nurses, and first responders, are courageously continuing to travel and support our community.

At CFX, our DMS signs over the roadways are glowing with gratitude - a small show of our tremendous appreciation.

Thank you.

Due to COVID-19, the E-PASS Call Center is operating on an amended schedule to implement staggered shifts and ensure that employees practice safe social distancing. Customers with any account or payment questions can call 1-800-353-7277 to speak with a representative from 8AM-10PM, Monday-Friday. 

During this time, customers are strongly encouraged to take advantage of digital E-PASS account management tools:


The E-PASS Customer Service Walk-In Center is temporarily closed until further notice.

CFX also temporarily suspended cash collection for tolls on March 18 and shifted to license plate tolling, known as Pay By Plate , for cash-paying drivers. Cash customers will continue to pay the cash rate and will receive a Pay By Plate bill in the mail for tolls incurred. E-PASS customers will see tolls continue to post electronically as usual, provided that a positive balance on the E-PASS account is maintained.
Construction has been deemed an essential service during the COVID-19 restrictions and stay at home orders. CFX continues to invest in critical infrastructure expansion and improvement to meet the regional travel needs of drivers and prepare for the road ahead. Key project updates include:
SR 417/408 Interchange

Improvements to one of Central Florida's busiest interchanges is on schedule to be completed mid-May. Drivers are already experiencing better traffic flow thanks to newly built ramps connecting SR 417 and SR 408. For more information on this project, click here .
SR 417 Corridor Widening

Work to widen SR 417 from International Drive to SR 528 is scheduled to begin in late 2020. Lanes will be added to meet the demands of Central Florida's growing population and improve traffic flow on one of the area's busiest expressways. Work will be broken into five phases to minimize the impact to drivers. Click here to read more about this project.

The public meeting scheduled for March 26 to discuss the widening of SR 417 between International Drive and Landstar Boulevard was postponed due to the COVID-19 federal health guidelines. The meeting will be rescheduled. Once details are available, stakeholders will be notified.
SR 429/New Independence Parkway

Work on the SR 429/New Independence Parkway interchange is ahead of schedule and almost complete. In partnership with Orange County, CFX recently installed new traffic lights, pedestrian signals and streetlights. Additionally, the southbound SR 429 exit ramp to New Independence Parkway was widened for improved traffic flow in this rapidly developing area.
New SR 429/Stoneybrook Parkway Ramps

Work on the SR 429/Stoneybrook Parkway Ramp project is now underway. This project will improve traffic flow and relieve congestion at the SR 429/CR 535 interchange by adding a new exit ramp from southbound SR 429 to Stoneybrook West Parkway and a new entrance ramp from Stoneybrook West Parkway to northbound SR 429. Work is scheduled to be completed this fall. 
The eastbound SR 408 ramp to Orange Ave. (Exit 10C) is scheduled to close starting 4 a.m. on Monday, April 27 as part of the Florida Department of Transportation's I-4 Ultimate Project. The Orange Ave. ramp closure is expected to last approximately six months.

During that time, motorists will be detoured to exit at Mills Ave. (Exit 11B). Tolls will be suspended at the Mills Avenue exit ramp for the duration of the Orange Ave. ramp closure. However, large trucks will be detoured to exit at Orange Blossom Trail (Exit 9).

For more information, check www.i4ultimate.com or email I-4 Ultimate PIO David Parks at DavidParks@i4ultimate.com .
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   E-PASS Questions:
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Service Center:
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