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CFX expressways fully transitioned to cashless tolling late last year. This means you don’t have to stop at toll booths to pay on any CFX expressways. It also means that you must pay tolls with an electronic transponder or via Pay By Plate. To make sure you are travel ready, we’ve gathered some of the most frequently asked questions and quick tips (🎯) here:
I am an E-PASS customer. What does this mean to me? Not much will change for E-PASS customers, except that there are no more Reload Lanes on the expressways for drive-up customer service. If you used the Reload Lanes to add funds, you should:
🎯 Make sure your E-PASS account is up to date with current license number, address and preferred payment method and that you maintain a positive toll balance. You can also pay via GooglePay, ApplePay, and PayPal in the E-PASS toll app.
🎯 Download the E-PASS Toll app for easy account management - available in the App Store or Google Play.
I don’t have an E-PASS or other electronic toll transponder (such as SunPass), so how will I pay? That means when you pass through a tolling point, your license plate will be electronically scanned and you will be billed by mail via a Pay By Plate, although at a higher rate than E-PASS customers. To prepare, we recommend you:
🎯 Get E-PASS to guarantee you pay the lowest toll rate, avoid billing hassles, and receive qualifying volume toll discounts.
Do I need to have an electronic transponder on every vehicle? Yes, you do. Simply get a free E-PASS sticker for each of your vehicles and mount the transponder on your windshield.
🎯 You only need one transponder per vehicle. Having one transponder on your windshield means you only need to manage one account.
🎯 Free E-PASS stickers work on all toll roads in FL, GA and NC, and the portable Uni by E-PASS works in 19 states so you will not need to change out transponders once installed.
I have an electronic toll transponder but still got a Pay By Plate toll invoice. Why? This can happen if your account balance does not have enough funds in it to cover your tolls.
🎯 To ensure you always have enough funds in your E-PASS prepaid account, sign up for auto-replenishment. This feature will automatically add funds to your account when your balance dips too low. You set how much gets added into your account and your preferred payment method.
Learn more about how the cashless system works at www.cfxway.com/e-pass/cashless-tolling/, which includes a video explaining the changes and how tolls are collected.
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