Duck Donuts: What You Need to Know

System-Wide Updates & Reminders

- National Donut Day is June 2, free cinnamon sugar for each guest in-shop!

- Keep the Party Going with $3 off the Party Box on June 3-4! 

-FAC Representative List has been updated. Review to connect with your rep!

Make-A-Wish Week 5 Update

Week 5 ✔️ Together, we raised just about $37,000 of our $100,000 goal with just three weeks left! Don't let the opportunity pass to take advantage of the traffic we will see on National Donut Day!!


Tip: If roundup isn't accumulating as quickly as you'd hoped, it may be due to your subtotal. For this, try asking each guest if they'd like to donate $1 at checkout!


Congratulations to Lynchburg, Virginia; High Point, North Carolina; Greenville, South Carolina on reaching your $800 goal! We're confident by next week, Garden City Park, New York; Latham, New York; Pflugerville, Texas; Johnstown, Colorado (who has only been open two weeks); and Kill Devil Hills, North Carolina, will hit their goal!! Let's go team!


Reporting: If you'd like to monitor reporting throughout the week (maybe incentivize the team to see who can raise the most each day of the week?!), you can do so in Brink by navigating to Reports > Product Mix > All Items.


Enter your date range and use the binoculars tool (upper left) to search on “Wish.” Select Find Next, to search for:

  • Donation-Make A Wish
  • Make a Wish Round Up
  • Donut-Vanilla Wish Donut
  • Donut-Chocolate Wish Donut


Wish Donut sales will need to be multiplied by .50 to calculate the accurate total raised. 

Estimated Week 5 Shop Totals

Please note, Wish Sprinkles are not included in this week's reporting

Marketing Updates


REMINDER: Ollie Retail Ordering Window ends next week (5/8)!

Next Thursday is the deadline to submit your ollie retail order for the Ollie Hat, Ollie Backpack, and X-Large Ollie Plush. At the conclusion of the ordering window, we will confirm the total quantity and final price to all franchisees who have places an order.


The survey is live NOW here.

All surveys must be submitted by Thursday, June 8 at 11:59 P.M. EST.


The Happiness Shop

As discussed at the Regional Meetings, our consumer retail shop, The Happiness Shop, is now live! The goal of the retail shop is to create buzz and awareness of our brand right before National Donut Day. The launch also serves as a test to determine if consumers are accepting of an online retail shop from our brand. This was executed as a no-risk opportunity for the franchise system, as DDH is taking on the inventory responsibility (whether it sells or not), as well as the costs for developing/hosting the website and paying for fulfillment/shipping, with little to no markup on some of the items due to quantities being very low. Feel free to browse the site and see what you think! https://merch.duckdonuts.com/


Lemonade Pricing

If you need an additional element to promote the pricing of the new lemonade product, please use this register sign. While original and strawberry lemonade should be priced the same, the two pricing bubbles are for your medium (16 oz.) and large (24 oz.) sizes.

Duck Donuts Bites of the Week

Congratulations to our new shop that opened in May!

Read more here.

- Johnstown, CO: Tyler Maxey and Brian Moffatt

Recently Issued Newsletters

IMPORTANT! Strawberry Lemonade Update: 5/26

Ollie Retail Ordering Window: 5/25

Recommended Pricing of Lemonade Beverages: 5/25

Franchise Newsletter: 5/22

Best Practice - Lemonade: 5/20

Summer Campaign Webinar: 5/15

Franchise Newsletter: 5/15

Need Access?

If you are experiencing issues with your Around the Pond login or a Shop Manager needs access, please contact Cassidy Funk.

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