2022 Awards of Excellence
       Administrative Excellence - L'art de diriger    
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CAMA is Proud to Announce an Exclusive Multi-Year Platinum Partnership with Canoe Benefits, provided by People Corporation


CAMA is excited to announce a new three-year platinum partnership with Canoe Benefits, a leading provider of employee group benefit services in Canada.


New this year, CAMA has chosen to partner with a select number of companies in order to continue offering specialized products and services to our members. Canoe Benefits will help increase our value to our members by providing webinars, regional forums, and tips on a suite of benefits that can be customized to your organization, just to name a few. Keep an eye out in our e-brief newsletters and social media channels for unique and specific content provided by Canoe Benefits, for all size municipalities.


About Canoe Benefits

The Canoe Benefits Program is built specifically to address the unique needs and objectives of municipalities, public sector entities, and not-for-profit organizations. The program develops and delivers innovative, cost-effective, and sustainable solutions tailored to members’ unique human capital needs and wants.


“For CAMA, its key to invest in strategic partnerships with leading organizations who understand the products and services that our membership requires, and our partnership with Canoe Benefits aligns with our strategic plan initiatives.” said Jack Benzaquen, CAMA President and City Manager for the City of Dollard-des-Ormeaux.


“We are pleased to be a platinum partner with CAMA and look forward to providing insurance and benefit support to CAMA members from across the country. We invite CAMA members to learn how Canoe Benefits can help them create unique and customized solutions, ensuring that they continually add value to their investment in their employees” said Jeff Nichol, Director of Canoe Benefits.


For more information about Canoe Benefits visit their website.

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The Board is continuing to monitor the COVID-19 situation and will be considering all options, and making a definitive decision by the end of February 2022 for the Regina Conference (May 30 to June 1, 2022). We will continue to keep you updated as decisions are made.

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Date: Wednesday, January 26th, 2022

Time: 2:00 p.m. to 3:30 p.m. EST

Registration: Free to CAMA Members and Employees

Registration E-mail: admin@camacam.ca

Climate Change and Resilience: Legal and Practical Municipal Tools 

Climate and energy action: energy and reduced GHG emissions for new and retrofitted buildings; community amenities for climate action and adaptation; new landscaping, afforestation and horticulture rules; water conservation; nature-based solutions; drainage design and stormwater management; urban infill; social and economic inequalities; solo dwelling occupancy; and funding the local orders of governments’ compliance with Canada’s commitments.

Donald Lidstone, Q.C. Lidstone & Company Local Government Lawyers

Don has practiced municipal law since 1980. His focus is in the areas of local government governance, finance, land use and bylaws. He has chaired numerous boards and commissions. Don has published numerous papers and manuals and consulted on the development of the BC Community Charter as well as other municipal statutes in several Provinces and Territories. He was designated Queen’s Counsel in 2008.


Each year CAMA recognizes the value of excellence and professionalism in municipal administration through the Annual Awards Program in four areas of Program Excellence.

It is time again to share your achievements and successes with your colleagues; to recognize the excellent work of your employees; and to receive the recognition of your profession. Please take a little time to read the enclosed materials and select one or more of your projects or programs for nomination under the four award categories. 

New Award Category: In addition to the Environmental Leadership and Sustainability Award, Willis Award for Innovation, and Professional Development Award, there is a new award category called the “CAMA Collaboration Award of Excellence” to recognize partnerships and collaboration with other municipalities and external organizations.


CAMA is pleased to offer a full on-line application package for this year’s nomination process. The deadline for submissions (in electronic format only) is Friday, February 18th, 2022.

For More Awards Information



The National Indigenous Fire Safety Council (NIFSC) and the Canadian Association of Municipal Administrators (CAMA) are asking for your support in completing a short survey which was circulated to the membership in December 2021. As a little background, the NIFSC’s mandate is to support Indigenous communities in the development of their internal capacity to improve community safety and resiliency. The NIFSC is Indigenous inspired, designed and led in collaboration with regional and national Indigenous communities, organizations, and leaders. The NIFSC was created by the Aboriginal Firefighters Association of Canada to provide support to the broader fire services community for Indigenous Peoples. The NIFSC is also interested in supporting the inclusion of Indigenous firefighting professionals into the broader profession across Canada.

If you have not already completed this survey and would like to contribute please visit this link. The survey is also available in French. All individual responses will remain confidential and only aggregated, summary data will be reported. No specific individuals, departments or organizations will be identified.

2021 CAMA AWARDS OF EXCELLENCE SUBMISSIONS City of Mississauga and City of Richmond

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Willis Award for Innovation Nomination

Population Over 100,000


FrontDesk is a cloud-based queue and appointment management system, designed to minimize wait times, improve service levels and enhance the customer experiences at public service centers. Guided by the Smart City Master Plan, the FrontDesk project included planning, developing, testing and deploying the system at various customer service counters across the City.

The FrontDesk solution enabled staff to conduct business continuity and deliver public services safely in a timely manner, demonstrating that the City remains fiscally responsible and agile towards changing situations, including those arising from the COVID-19 pandemic.

The solution offers citizens the ability to make online reservations, check-in using mobile devices or self-serve kiosks and receive confirmation or reminder notifications via email and SMS text. Its centralized management system offers an added layer of protection by allowing service areas to define thresholds to maintain reduced occupancy, limit queues to maintain social distancing and screen visitors prior to meeting a staff member for in-person transactions.

To view the entire award submission, visit the CAMA Member's Section/Awards of Excellence Best Practices (and search FrontDesk.

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Willis Award for Innovation Nomination

Population Over 100,000

Minoru Centre for Active Living

Located in the heart of Richmond's city centre, Minoru Centre for Active Living is a unique state of the art building designed to meet LEED Gold standards.

Encompassing many innovative features both inside and outside the facility and is complimented by a collaborative governance model that ensures alignment, commitment and focus on service delivery. The facility replaced three aging buildings that provided vital recreation programs and services in fitness, aquatics, seniors and sport hosting. Extensive community consultation aided in the development of a design that resulted in a program delivery model that would house all programs and services under one roof, culminating in an iconic design of a 110,000 sq. ft., two story facility that meets the many needs and demands of the growing population of Richmond, provides synergies, promotes collaboration and maximizes efficiencies. This facility demonstrates an outstanding example of creativity in shifting the City’s delivery of recreation services to the community and provides innovation throughout the facility design.

The facility is a model for a new collaborative governance structure that ensures alignment, commitment and focus on excellence in service and program delivery. 

To view the entire award submission, visit the CAMA Member's Section/Awards of Excellence Best Practices (and search for Minoru)


Brett Hawken, Director of Community & Protective Services, Big Lakes County, AB

Cindy Fernandes, Director of Community Services, City of Winnipeg, MB

Serge Villandré, Directeur général de l'arrondissement de Mercier-Hochelaga-Maisonneuve, Ville de Montreal, QC

Marie-Claude, Directrice D’arrondissement, Ville de Montréal, arrondissement Outremont, QC

Jeremy Wickson, Director of Public Operations, Lethbridge County, AB

Silvia Virgilio, Administrator, Town of Cupar, SK

Jeff Gibeau, Interim Deputy Chief Administrative Officer, City of Chestermere, AB

Brian Walker, Chief Administrative Officer/Clerk-Treasurer, Township of Bonfield, ON

Jason Trottier, Chief Administrative Officer/Treasurer, Municipality of East Ferris, ON

Tracey McShannock, Administrator, District of Lakeland No. 521, SK

Troy Gautreau, Fire Chief/Deputy Chief Administrative Officer, Town of Grand Bay-Westfield, NB

Debi LucasSwitzer, Chief Administrative Officer, Township of South Stormont, ON

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Canadian Association Municipal Administrators

PO Box 128, Station A

Fredericton, NB E3B 4Y2 CANADA


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