TEC3000 18.104.22.1681 patch heating mode issue
Summary of the issue
An issue has been reported on the recently released patch 22.214.171.1241 for TEC3000 Color Series Thermostats. As a result the patch has been removed from the License Portal, HVAC Navigator, and Verasyscontrols.com.
If a TEC3x1x-1x-000 or TEC3x2x-1x-000 model is set to HEATING mode instead of AUTO, the heating call will not occur when the zone temperature is below setpoint. The heating call will occur when the zone temperature is above setpoint and this can lead to overheating to the upper heating limit. To work around this issue, keep TEC3x1x-1x-000 or TEC3x2x-1x-000 in AUTO mode.
A new patch to fix this issue will be released as soon as possible.
- Do not update TEC3000 Color Series Thermostats with patch 126.96.36.1991
- If you already updated a TEC3000, keep the TEC3000 in AUTO mode
- If you must use the TEC3000 in HEATING mode, revert to factory build 188.8.131.528.
If you have been affected by this issue and require support, give our team a call!