When FCI borrowers or their authorized agents initiate business requests via phone, fax, email, or text, they are asked to provide a verbal passphrase. Since 2016, FCI has used verbal passphrases to decrease the likelihood of fraudulent access to funds and sensitive information.
If you don’t have a passphrase – or have forgotten yours – FCI staff will work with you to establish a new one before processing any business requests not made in-person. Remember passphrases are meant to be verbalized, so FCI recommends creating a phrase easily articulated in a public place.
Avoid using easily obtainable information or special keyboard characters and keep it to 35 characters or less. Thank you for your cooperation and commitment to protect your sensitive information by following FCI’s passphrase protocol.
FCI is dedicated to Helping Farm Families Succeed by working with members to manage risk both on the farm and electronically. By safeguarding your information and assets, your family farm is positioned to prosper for future generations.
