ETFO ELHT Winter 2020 Member Update
New ELHT Email Address
Effective January 1, 2020, the ETFO ELHT has a new email address. Inquiries about the ELHT website content or of a general nature can now be directed to . As always, specific questions about your claims, coverage, enrolment, etc., should be directed to OTIP at 1-866-783-6847.

As reported to members on June 26, 2019, the ETFO Employee Life and Health (ELHT) Board of Trustees implemented a number of changes effective during the 2019-2020 Benefits Year. 

In addition, it was also communicated on June 26, 2019 that the remaining part-time funding in Locals (*see list below) with grandparented arrangements would be eliminated effective September 1, 2020.  As of 2020-2021, all eligible part-time members wishing to participate in the benefits plan will pay the standard pro-rated premiums. (e.g. 0.5 FTE will pay 50% of the monthly premium; 0.8 will pay 20% of the monthly premium, etc.). For more information about pro-rated premiums, click here .

To view details about all of the changes communicated in June 2019, click here .  An email  regarding these changes was also sent to plan members on June 26, 2019, and is also posted in the News section of this website.

* Affected Locals :
Teacher: Algoma, Avon-Maitland, Halton, Keewatin-Patricia, Lakehead, Near North, Ontario North East, Rainbow, Renfrew, Superior-Greenstone, Upper Canada, York
ESP/PSP: Rainy River, Renfrew

Please note that there is no change for part-time members in other locals not listed above as they already have the standard premium arrangement.

Survey Response
The ETFO ELHT undertook a member survey in September to better understand how plan members feel about the benefits plan. To help guide future plan decisions, we asked members to share their views on the benefits plan, including what they value and use most often.
Over 14,000 plan members responded to the survey. In response to the question about plan satisfaction, 75.2% of members said that they were satisfied or very satisfied with the plan. 
The following are the top three benefits most valued by members:
1.   Basic Dental
2.   Prescription Drugs
3.   Vision Care
Overall, the ELHT Board of Trustees was pleased with the response to the survey. The ETFO ELHT will continue to analyze the results and use them as one of the tools to inform future plan design and communication.

OTIP Call Centre
Based on feedback from the ELHT and plan members, OTIP is extending their Call Centre Hours. Effective January 1, 2020, Winter/Spring hours are 8:00 a.m. – 8:00 p.m. Summer hours will return to the usual 8:00 a.m. - 7:00 p.m. (July and August).
Contact Us
416-962-3836 extension 3830
(Toll free 1-888-838-3836 extension 3830)