CORE Planning Strategies is honored to sponsor Executive Women in Healthcare and further its mission of promoting the professional development of women leaders within the healthcare industry.

The opportunity to support organizations’ missions was one of the factors that led Deb Kunce, FAIA, to launch CORE Planning Strategies in 2012. With skills in project management and backgrounds in architecture, engineering, and construction, CORE helps organizations increase efficiencies, realize ideal capital improvements, and transform communities.

Efficiency is a top concern in all areas of healthcare. Through both design and operations, optimized processes not only improve throughput, they result in a better experience for patients, families, and caregivers.

As part our work on a recent healthcare project, CORE worked with a hospital and its user group to plan the placement of a “results” waiting area for their new emergency department. Based on data from a healthcare consultant, collaboration with other hospitals using a similar approach, and patient flow modeling, the model introduces 12 “results” waiting bays. The bays are outfitted with comfortable recliners and movable curtains, providing a place for lower acuity patients to go after their procedures. With square footage equal to that of six exam rooms, the 12 bays are visible from the main nurse’s station and located near discharge.  

In addition to increasing throughput by freeing up exam rooms sooner, the approach is designed to drastically improve the patient and caregiver experience by addressing multiple dynamics related to the process of waiting. The thinking behind the “results” waiting area aligns with multiple lessons featured in the Harvard Business Publishing whitepaper, “The Psychology of Waiting Lines” by Associate Professor David H. Maister. Maister writes that “unoccupied time feels longer than occupied time,” and “anxiety makes waits seem longer.” 

“With the ‘results” waiting area approach, patients feel as though they are moving through the process rather than sitting in the same room,” says Annette Basham, project manager at CORE. “Providing patients with a sense of progress and comfort helps reduce the anxiety and stress that accompanies hospital visits.” 

The “results” waiting area is just one example of how CORE’s healthcare clients are focusing on the health and wellbeing of their communities. Whether it’s helping hospitals be more efficient in their day-to-day operations or during their once-in-a-lifetime project, CORE is grateful to support this overall purpose. 

For more information, visit www.coreplanningstrategies.com
EWHC honors up to three Central Indiana women each year for their exemplary leadership in the Healthcare Industry.

Please consider nominating a woman who you feel is a strong leader in the community who will be honored at our April 23rd Luncheon at Meridian Hills Country Club.

EWHC Member Commitment Award: Honors an EWHC Member who displays a dedication to EWHC and has made a significant impact on our organization.

Excellence in Leadership Award (Member): Honors an EWHC Member recognized as a leader in healthcare as well as the community at large, who makes an impact on healthcare delivery through visionary and innovative approaches.

Excellence in Leadership Award (Non-Member): Honors an EWHC Non-Member leader who has made a significant contribution to the healthcare industry.

2020 Legislative Update
Wednesday March 18, 2020
This event has been postponed due to the growing concerns with the COVID-19 virus.
Annual EWHC Awards Luncheon
Thursday, April 23, 2020
11:15 AM - 1:00 PM
Meridian Hills Country Club
The Power of Partnership in Diversity and Inclusion
Tuesday, May 12, 2020
11:15 AM - 1:00 PM
The Vision Loft