Carrier High-Efficiency Gas Furnace Trade-In Allowance Program

This program is designed to offer homeowners an alternative to replacing only the heat exchanger under the terms of their limited lifetime heat exchanger warranty on an earlier generation Carrier condensing furnace if their furnace experiences a heat exchanger failure. The Carrier High Efficiency Gas Furnace Trade-In Allowance Program will allow customers an opportunity to upgrade to a new Carrier furnace at significant savings. Homeowners can receive an allowance of up to $900.00 toward the cost of replacing the old furnace with a new Carrier high-efficiency model.

Eligible Products & Rebates

The existing secondary heat exchanger must qualify for warranty repair under the terms of the enhanced secondary heat exchanger warranty. Trade-in allowance is only offered on Carrier furnace models 59 series MN7, TN6 and TP6. This allowance is not retroactive for consumers who purchased qualifying equipment prior to May 1, 2023.

Qualifying Products & Trade-In Allowance: *Per SMB09-0024

Participation Process

1. Order from your distributor a supply of Trade-In Allowance Program consumer brochures.
2. On a service call, determine if the furnace has experienced a failed secondary heat exchanger, and, if so, that the homeowner qualifies for the enhanced secondary heat exchanger warranty.
3. Offer to repair the secondary heat exchanger at no cost to the consumer.
4. Offer to provide $200 plus the cost of four hours labor toward a replacement gas furnace and process this through Service Bench.
5. Offer the trade-in allowance as an alternative to replacing the failed heat exchanger under the enhanced secondary heat exchanger warranty. This is processed through the www.carrierincentives.com website.
6. If the consumer purchases a new furnace eligible for the trade-in allowance, complete the change-out of the furnace then access the online rebate form at www.carrierincentives.com to provide all of the requested information. Then be sure to register the product(s) on www.carrier.com.
7. Important: Follow the procedures outlined in the SMB09-0024 for furnace disposition and audit.

Please note that this program is only available to homeowners whose failed secondary heat exchanger is covered by the enhanced secondary heat exchanger warranty. It applies only to Carrier condensing gas furnace models 59 series MN7, TN6 and TP6. Other eligibility requirements and restrictions apply. Please carefully review the official program rules.

Program Support for the Carrier Gas Furnace Trade-In Allowance Program is available by contacting Carrier Expert Central at:

(800) 946-2930  |  expertcentral@carrier.com