It’s all about the customer. No time has that phrase ever meant more. Amazon has disrupted the landscape of delivery management automation forever, and customers expect fast (and often free) deliveries, as well as greater visibility over their packages. Customer-centric delivery management is now the standard for first, last and every mile in between.
For our team at Elite EXTRA, it’s all about giving our customers an advantage in a growingly competitive marketplace. That advantage will give them the power to provide their customers with the services they’ve come to expect.
Since the first version of the software in 2010, we have set our sights on being a full-service dispatching solution with features that can be customized for all industries where it is needed.
We have accomplished this, and continue to work within areas of automated dispatch, automated-optimal vehicle assignment and other technologies.
What this means for our current users is more features for semi-automated dispatch and more automatic optimization options. This research and development has also led to larger opportunities within the direct to consumer delivery markets (please see article below on our partnership with Datatrac).