This newsletter is sent on the first and third Wednesdays of each month. If you would like to include a news item or announcement, please contact Maeve Shaughnessy.
A Life-Saving Story!
"I was enjoying some quality time with two of my clients in the living room of Mount Tom when I began to choke on a piece of fruit. I could not swallow or breathe when I gave the universal signal "I'm Choking" by pointing at my chest.
One of the clients immediately grabbed me and performed the Heimlich maneuver and instantly, the piece of fruit dislodge from my throat.
He saved my life.
I want to take this opportunity to share with all the employees of Servicenet my gratitude and appreciation. We work daily to provide an enrich life for our clients and forget how they enrich our lives by ways we could never imagine."
--Gus Ramirez, Program Director, Mt. Tom
Did You Know?
We have new brochures! Our marketing team has worked very hard to create a new unified brand for ServiceNet. Each of the brochures feature the division color and corresponding graphic.
If your department/office needs the NEW brochures for display and distribution, please email or call
(413-387-1186) to request a pack to be sent to your location.
ORANGE - Mental Health Recovery Services
Brain Injury Services
Developmental Disability Services
LIGHT GREEN -
Shelter and Housing Services
LIGHT BLUE -
Child and Adolescent Services
BLUE - Behavioral Health
PURPLE - General ServiceNet Information
Donations to the Homeless Shelter
Recently a local charity group, the Helping Angels, donated 25 backpacks for children in our homeless shelters.
These backpacks helped the children have a successful start to the new school year.
Thank you to the Angels for this wonderful and much needed donation!
Come to the Hatfield Fall Festival!
Come say hello to your friends from
Prospect Meadow Farm at the Hatfield Fall Festival - Sunday, October 2 from 11am to 3pm on Billings Way (corner of 39 Main Street).
Bring your family and enjoy local food and fun!
IDEA System - Featured Idea
What was the problem?
The bathrooms in the Enrichment Center were messy.
What's the solution?
Assign specific staff to clean bathrooms at specific time each day as part of work schedule.
Kudos to the Enrichment Center team!
Are you or is someone in your program attending a conference or event?
Each year, ServiceNet is represented at dozens of conferences, fairs, and events. Employees often take brochures, pens, mugs, and other giveaways to spread knowledge of our wide variety of programs and services.
To request needed materials (brochures, flyers, giveaways), click the Events Material Request button on the intranet. Please submit your request a minimum of 2 weeks prior to the event.
If unable to access the intranet, click the link below:
Please note, events not scheduled via the form cannot be guaranteed materials.
In order for ServiceNet to be best represented, we want to be best prepared to help you!
New Enrichment Center Site
Our day program is expanding - a 2nd Enrichment Center will be opening in November in West Boylston, MA at the Wachusett Plaza - a major move into Worcester County!
Keep reading ServiceNotes for more information!
News from REACH
REACH is opening
two new therapeutic playgroups for our infant and toddler clients. One will be in Easthampton on Thursday mornings, and one in Turners Falls on Tuesday mornings.
This brings the total to 9 playgroups throughout our region (Amherst (2), Athol, Easthampton (2), Greenfield, Northampton(2), and Turners Falls). Four UMass interns learning about early childhood development also help in facilitating these groups.
Could Shared Living be for you?
The Shared Living program will hold an information session for prospective providers next Tuesday, September 27 at the Nonotuck Conference Center in Florence at 6:30pm.
Wait... why does this sound familiar?
Have you heard us? We're advertising on 94.7 WMAS, 96.9 WHMP, and 98.3 WHAI! Have you seen us? Our commercial runs on WWLP, ABC40, CBS3, FOX6, and select cable stations! Have you scrolled past us? We're online on the Recorder, Gazette, and MassLive! Look and listen for us!
If you know someone who may be interested in this career and lifestyle option, encourage them to come to the event or contact Human Resources - (413) 387-1110 or email@example.com.
Staffing Changes at the PREP Program
From Katya Cerar, Contract Director:
We are sorry to say goodbye to Anne Hopkinson, Director; Clare Bullock-Boyd, Program Clinician; Janet Cremmins, Wellness Nurse, and Gary Blanchard, Substance Abuse Counselor.
Our new Director, Melissa Weise, LICSW, joins the program with much experience in mental health outreach and outpatient therapy. Zachary Faas, PsyD, joins us from Boston; he has experience with milieu, residential and outpatient work. Angela Clark, LCSW, has joined us from the ServiceNet Outpatient Clinic and brings her knowledge of therapy and substance abuse work. Suzy St John, MSN, RN, is a nurse in DBIS, and is picking up the role of Wellness Nurse.
We are delighted to welcome a new collaboration with Baystate Health with the addition of Psychiatric Nurse Practitioner, Julie Bermant, APRN, a former ServiceNet employee. Kimone Coley has accepted the position of Case Manager.
In addition, we are delighted to have five MSW interns this year- they will be engaging our participants in the milieu and providing an extended milieu in the community during off hours.
"You may choose to look away, but never again can you say you did not know." - William Wilberforce
This year we celebrate 25 years of fundraising for Shelter Sunday - a collaborative effort of ServiceNet with four additional area organizations.
Sunday, October 16 volunteers will canvas the Northampton area asking for donations for this worthy cause.
If you are interested in volunteering or donating, visit the website for more information.
What's In Season?
Grocery shopping is already a pretty time consuming task, but not knowing what to buy when you get there can be overwhelming and pricey!
However, purchasing seasonal foods is a healthy and cost effective way to approach food shopping. Grocery stores tend to stock up on these items in bulk because they are plentiful, making them less expensive for you-especially when they go on sale.
What's in-season this month? Check out the graphic and a shortened list below and get creative with recipes that combine some of these delicious fruits and vegetables!
A Little Trivia for Today...
In 1780, Benedict Arnold committed treason by plotting with the British to surrender West Point. His plan was foiled and his scheme went down in infamy.
In 1915, Stonehenge was bought for 6,600 pounds by a "Mr. Chubb" as a gift for his wife. It was presented to the monarchy as a national endowment 3 years later.
In 1937, J.R.R. Tolkein published his epic fantasy novel, The Hobbit.
In 2003, the Galileo space mission ended after the probe entered Jupiter's atmosphere and was crushed by the planet's massive atmospheric pressure.
Nicole Richie turns 34
Faith Hill turns 49
Reality TV star
Abbey Lee Miller turns 51
Dave Coulier turns 57
Bill Murray turns 66
Stephen King turns 69