Meet Tricia and Nicole -- our new front desk “go-to” team. If you’ve ever visited the clinic, you’ve seen firsthand the many roles our Client Service Coordinators play. They’re responsible for checking in clients, keeping order in the lobby, answering phone calls, processing applications, and handling medication pickups – just to name a few. 

Nicole (left) joined us in mid-March. She loves animals and held several pet-related jobs before moving
to Cincinnati from Arkansas. She and her husband live with their dogs, Penny, and Albus. “My pets have helped me through some tough times so I can relate to our clients.” Nicole's other interests include
hiking, reading, camping, bike riding, photography, and Gaelic Football. 

Tricia, (right) is our newest PIN employee and is a born customer service ambassador. Her past experience includes working with older adults and the disabled.  She enjoys spending time with her grandkids, playing bingo, and her new position at PIN. “The staff has been so welcoming. I feel a part
of a great team and that makes for a pleasant workday, every day.”