Your telehealth visits are getting a new look — with easy-to-use video!
Starting Wednesday, May 19 most telehealth visits at CHA will use the Mend system. This simple and secure platform is easy to use. Join your visit from your computer, phone or other device with a camera, microphone and internet connection.
Smartphone or tablet:
Look for a text from CHA one day and thirty minutes before your visit. Click the Mend link in the text when it is time for your appointment and enter your date of birth.
Desktop computer or laptop:
Look for an email from CHA one day and thirty minutes before your visit. Click the “join visit” button when it is time for your appointment and enter your date of birth.
When you join your visit:
You will enter our virtual Welcome Room. Your CHA provider will join you shortly.
Read our Mend patient tip sheet for more information. Note: until May 19, please continue to connect to your telehealth visits by phone or through Google Meet. After May 19, only group visits will use Google Meet.