Tuesday, October 25, 2022
Guidance for Service/Emotional Support Animals
10:00 - 11:30 am | Gwen Volk |
$95 AHMA Members | $145 Non-Members
REGISTRATION DEADLINE OCTOBER 24
The majority of Fair Housing complaints come from Persons with Disabilities, and 60% of those complaints are related to service and emotional support animals. Are you and your staff prepared to handle this challenging issue on site? HUD’s notice FHEO-2020-01 advised owners and managers on how to evaluate and approve or deny an applicant’s or resident’s reasonable accommodation request for an assistance animal. Find out what HUD says about on-line verifications and websites that sell ESA certifications. Learn the steps HUD recommends for processing requests for service animals versus requests for emotional support animals and requests for animals “commonly kept in households” versus requests for “unique animals”.
Learn how to revise your current policies and procedures in order to utilize the guidance to the benefit of your property, your residents, and your management team.