Supporting your business during the Easter period
It's that busy time of year again.
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Are you using myCHEP - the smarter, simpler and faster way to administer your CHEP account?
myCHEP is a customer portal that is easy to use and provides you with the ability to access your accounts anywhere, 24 hours a day, 7 days a week.
You can also request orders and collections relating to CHEP Logistics online, giving you time back in your day and the ability to self-serve your logistics needs, when convenient.
If you need new, or additional access, please speak with your account manager or call Customer Service on 13 CHEP (13 2437) today.
Please note, as of 3 April, CHEP Logistics will ONLY accept requests via myCHEP. Email or other manual orders will not be accepted.
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Online training resources available for you to complete anytime, at your own pace
We've developed online training and support resources on platform control, invoice management and myCHEP.
Click here
to access these training resources that will help you improve processes, reduce potential loss and save you time and money.
For additional support, please contact 13 CHEP (13 2437).
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Quickly and simply place your orders on the new Load Containment website
In line with our commitment to make it easier to do business, you are now able to order Load Containment and Safety (LC&S) stock online, by logging in with your myCHEP username and password at: www.loadcontainment.chep.com
Note: CHEPStretch and consignment stock orders are unaffected. There is no impact on order timing.
By using this new website, you will benefit by being able to quickly and simply place orders, view your purchase history, conveniently browse the product range and complete transactions online.
Should you need any assistance, please speak with your account manager or call Customer Service on 13 CHEP (13 2437).
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Greater visibility on your corrections and reversals
You have access to receive automated daily email alerts on corrections and reversals
effecting your account.
This provides you with greater visibility on your account activity and helps you manage these more efficiently with your trading partners.
To register for these alerts, contact Customer Service on 13 CHEP (13 2437).
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A guide to help you safely use and handle Plastic Display Pallets
This user guide provides you with guidance on how to safely handle this platform, along with useful tips to ensure you maximise the benefits associated with using this within your supply chain.
These benefits include reducing handling costs, increasing sales and improving sustainability performance.
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If you would like to stay up-to-date on the latest news, share your views, provide feedback and collaborate with us online, then follow and engage with CHEP Australia on:
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