Having trouble viewing this email? View as Webpage.
Economic Development eNews | December 31, 2019
Business Profile
Top feature photo: Owner Lynn Kerr is a strong advocate of her community and rural living. Below: Employee Debbie Gorman, at the food pick-up window, enjoys the family atmosphere of her workplace.
Centre photo: The LCBO Convenience Outlet area of the store. Above: Lynn with her pizza oven.
Rural living made special with Kitley Convenience & Service
TOLEDO - Kitley Convenience & Service Centre is a happy, go-to place with an ever-growing army of fans.

Lynn Kerr is the powerhouse behind this thriving business. After 31 years at the till and her unwavering support of her customers, Lynn is a rural convenience store legend.

"You just have to keep adding that little bit of extra," says Lynn, who bought the business at the amazingly young age of 20 with a loan from her dad.

I've never looked back," says Lynn, who was raised on a farm just down the road. "I pretty much grew up here at the store. When I first bought it, I didn't know enough to be afraid of running a business."

Thankfully, she credits a strong circle of advisers, family and friends with helping her through the early years. "I was surrounded by good people - that and I was willing to put in lots of hours."

Lynn feels people come back for her tried-and-true products and best practices as well as new products and services. About 20 years ago, she added a deli counter and later introduced pizza Thursdays to Saturdays. Customers come for the full-service MacEwen gas and diesel, lottery tickets, great coffee, breakfast sandwiches, subs, burgers and hot dogs as well as grocery items.

The newest addition is a LCBO Convenience Outlet, which has its own entrance. This addition, now up and running, has been a goal of Lynn's for some time. Her husband, Peter, and community members have helped paint, rearrange and renovate the building.

"I feel really excited coming to work. We've put a lot of time and work into it. It's something brand new and exciting," Lynn says.

More renovations are planned. A breakfast/lunch counter with seating will be placed by the main store window where many loyal customers already gather. Some of them also volunteer to help out because they enjoy spending time at the store, says Lynn.

"That's when you realize how lucky you are to have people around you so willing to help," she says. One of those customers is Jerome Healey.

"It's a vital part of this small, tight-knit community," says Jerome, who has been coming to the store for decades. Lynn is also known for employing hundreds of locals, including students, over the years. It's another way Lynn feels she is giving back to the community. It's part of providing convenience in a rural setting where people like to live, she says. "We're a community store."

Learn more about Kitley Convenience & Service Centre on the website . The centre is located at 74 Main Street, Toledo, at the crossroads of County Road 1 and County Road 8. Call them at 613-275-2834.
Business Directory
Make sure you're registered in our Business Directory. It's free!
If you aren't already registered in our Leeds Grenville Business Directory, make it one of your New Year's resolutions for 2020! It's free and helps residents and visitors to find you and what your business have to offer. When you register on the Counties site, you will also have visibility on 11 partnering municipal websites.

Visit our Business Directory Help page to access Frequently Asked Questions, learn more about how businesses are coded, and how to register. You may also visit the Help page if you're already registered but wish to update your information or change your password.

It's a New Year for eNews! Send us your business information
We're already planning the 2020 editions of our bi-weekly eNews. Do you have a suggestion for a business profile? Looking to share business-related information, including job fairs, networking events, workshops and seminars? We would like to hear from you!

Send business profile suggestions to us anytime. For business-related events you would like to share, please ensure we have it no later than 8 days before the upcoming edition is set to be released. Email or call Deanna Clark at 613-342-3840, ext. 5360.

Upcoming editions:
January 14 & 28; February 11 & 25; March 10 & 24

View previous editions on our Archive page.
Small Business Advisory Centre
Business Outreach Consultations

A representative from the Small Business Advisory Centre will be available for appointments on the second Wednesday of the month at various locations throughout the region. They are consultations for aspiring entrepreneurs, including established business owners.Consultations cover topics such as registering a business, developing a business plan, marketing, financing, HST regulations and more.

WHEN: Wednesday, January 15, 1-4 p.m.
WHERE: Merrickville
COST: Free

To book an appointment contact 613-283-7002, ext. 109 or send an email. Upcoming consultations in other locations will be posted here in future editions, including sessions in Westport in March and Delta in April.
How to Create Effective Facebook Ads

Learn how to better promote your business online in this session hosted by RTO 9 (Regional Tourism Organization) and Digital Marketing Specialist Hannah, from Alphabet Creative. Participants are asked to bring their laptops and must have a Facebook Business Page and an Ad account. Learn how to set up a Facebook tracking pixel on your website, run a campaign from start to finish, and determine the right campaign type for your business and target audience.

WHEN: Monday, January 27, 1-4 p.m.
WHERE: North Grenville Municipal Centre, 285 County Road 44, Kemptville
COST: $10

Learn more about these events on our Workshops and Seminars page.
United Counties of Leeds and Grenville Economic Development Office
32 Wall Street, Suite 300, Brockville, ON K6V 4R9
613-342-3840 | 1-800-770-2170 |  econdev@uclg.on.ca