hwmg (tpa)
Provider Connection
December 2018
We are pleased to provide the following updates, and encourage you to share this information with others in your practice. View previous notices .
Prescription Benefits through OptumRx
HWMG, third-party administrator for HMAA and Charter Communications’ (formerly Oceanic Time Warner Cable) medical and drug plans, is pleased to announce that OptumRx will be our new Pharmacy Benefits Manager effective January 1, 2019. We will issue new ID cards to all affected members. There will be no change to member ID numbers. 
Our prescription formulary will change to the OptumRx Preferred Drug List and may result in a current drug being excluded from the new list or a change in copayment. Please view the updated list and update your Administrative Manual accordingly. The formulary will be updated annually and is available at hwmg.org and hmaa.com .

Following is a sample new ID card reflecting OptumRx information. You may also refer to page 5 of our Administrative Manual for Participating Providers .
Updated HMAA Medical and Drug Plan Documents
Upon policy renewal, HMAA groups will receive updated 2019 versions of their medical and prescription drug plan documents. For your reference, these documents may be obtained through your Online for Providers account or at hmaa.com/plandocuments .
If you have any questions, please feel free to contact us Monday through Friday, 8 am to 4 pm HST. Mahalo for your participation and support!
Provider Relations 
Phone (808) 791-7557
Toll-free (800) 621-6998 ext. 304 
Fax (808) 535-8314 
Phone (808) 791-7518
Toll Free (800) 621-6998 ext 518
Fax (808) 535-8318