October 2, 2018
Electronic Fund Transfer (EFT) - Contact Information Change

Applicable to: Mercy Care Complete Care, Mercy Care RBHA, Mercy Care Long Term Care, Division of Developmental Disabilities and Mercy Care Advantage

We wanted to alert you to the fact that our Electronic Fund Transfer fax number and e-mailbox address have changed for all of our plans. Effective October 1, 2018, you will no longer be able to use the old fax number and e-mailbox. 

The new contact information is as follows: 

We encourage our providers to enroll in Electronic Funds Transfer (EFT). There are many benefits to doing so, including:   
  • Automatic deposit of payment for covered services
  • Faster receipt of payment
  • No paper checks to deposit
  • Easier verification of payment

As always, don't hesitate to contact your Mercy Care Provider Relations Representative with any questions or comments. You can find this notice and all other provider notices on our Mercy Care website .

Thanks for all you do!