NEWSLETTER - November 13, 2025

$500 DISCOUNT!

This BRAND NEW TREASURE TOWER is not just a feast for the eyes but also an incredible deal, as we’re excited to offer it at a special price due to the original customer’s choice of opting for a larger tower.

$200 DISCOUNT!

Our Refurbished Towers don't last long as they also come with our Lifetime Warranty against manufacturing defects. You'll also receive 250 Tokens. We only have a few in stock at any given time and we refurbish and sell at a discounted price.

4-SELECT TOWER

Kids Per Week:  20-49 Kids

Display:      Holds up to 550 toys

Height:       116.84 cm/46 inches

Selection:     4 Canisters

Capacity:     up to 135 toys per canister 

TT Width:     30.48 cm/12 inches

Base:        45.72 cm/18 inches square (swivels - fits anywhere)

Colours:      Red.Yellow.Charcoal.Custom (extra charge)

Paint:        Powdered Paint

Chassis:      Cold Rolled Steel

SUPER TOWER (8-Select)

Kids Per Week: 50 Kids or more

Display:      Holds up to 1100 toys

Height:      149.86 cm/59 inches

Selection:    8 Canisters

Capacity:     up to 135 toys per canister 

TT Width:     30.48 cm/12 inches

Base:        45.72 cm/18 inches square (swivels - fits anywhere)

Colours:      Red.Yellow.Charcoal.Custom (extra charge)

Paint:        Powdered Paint

Chassis:      Cold Rolled Steel

CUSTOM PAINTED TOWER

Each tower is meticulously crafted with high-quality materials to ensure durability and safety, reflecting Treasure Tower Rewards Canada's commitment to excellence. These vibrant installations can be tailored to align with specific themes or branding, making them a unique investment that stands out. Explore the transformative benefits of incorporating these unique creations into your office today!

How to Effectively Answer the Dental Office Telephone

Effective telephone communication is crucial for a dental team, as it often forms the patient's first impression of the practice. Key tips involve professionalism, active listening, and a consistent, helpful approach aimed at building rapport and securing appointments. 

Core Etiquette and Tone

• Answer Promptly: Answer the phone within two to three rings.
• Use a Warm Tone (Smile While You Talk): Callers can perceive facial expressions through the tone of voice. Smiling makes the voice sound friendlier and more welcoming.
• Speak Slowly and Clearly: Enunciate words at a steady, comfortable pace to ensure clarity and avoid sounding rushed or impatient.
• Be Courteous and Empathetic: Use polite language ("please," "thank you") and show empathy towards patient concerns or anxiety. Phrases like "I understand how you feel" or "I'm sorry to hear that" build trust.
• Avoid Jargon: Speak in simple, plain language, and avoid using dental or medical jargon that the patient may not understand.

Handling the Call

• Standardized Greeting: Use a consistent greeting format across all staff members that identifies the practice name and the staff member's name, followed by an offer of assistance (e.g., "Thank you for calling [Practice Name], this is [Name]. How may I assist you?").
• Get the Caller's Name and Use It: Ask for the caller's name early in the conversation and use it periodically to personalize the interaction and build rapport.
• Actively Listen: Give the caller full attention. Listen to their needs and concerns without interruption. Paraphrase their request to confirm understanding.
• Be Prepared with Information: Have necessary tools like the appointment schedule, patient records (if accessible), and a notepad ready to avoid delays.
• Minimize Hold Times: If a caller must be placed on hold, first ask for permission, explain the reason, and provide an estimated wait time. Check back periodically (every 30-45 seconds) to offer an update or the option to be called back.
• Offer Solutions and an Appointment: The goal of the call is to help the patient and, ideally, schedule an appointment. Guide the conversation toward a call to action. Instead of just answering questions, offer a free consultation or an appointment.
• Take Thorough Messages: If a query cannot be resolved immediately, take a complete message including the caller's name, number, the date/time, the reason for the call, and your name/initials. Ensure the message is delivered promptly.
• Know How to Handle Specific Calls: Be prepared with office protocols for emergencies, insurance questions (e.g., offering to verify benefits), and "shopper" callers.

General Best Practices

• Avoid Multitasking: Give the caller undivided attention to ensure clear communication and avoid errors.
• Ensure Privacy: Take calls in a quiet environment to maintain patient confidentiality and avoid background noise.
• End the Call Professionally: Conclude the conversation politely by confirming next steps, thanking the caller for their time, and saying "good-bye".
• Role-Play for Training: Conduct team training sessions with role-playing

Dive into the delightful world of Farm characters, where cuteness and charm collide to create an irresistible collection that every child—and kid at heart—will adore! With the Original Soft n’ Squishy™ Collectible Toy leading the way as a beloved classic that has captured hearts for over a decade, it's no wonder that these adorable treasures have become the best-selling vending toy year after year.

TREASURE TOWER BLOG

Preventive Dental Care: How Regular Check-Ups Save You Money 

Regular dental check-ups are like finding treasure in your savings account! By spotting those sneaky little issues before they transform into serious, wallet-draining dilemmas like root canals or extractions, you’re not just protecting your pearly whites—you’re also keeping your budget intact. 

READ MORE...

 Dive into a world of whimsy with our Scented Pencil Pets ICE AGE! Each bag comes packed with 250 adorable and lovable ocean animals, including a charming penguin, a magnificent moose, a playful polar bear, and more!



Available in six irresistible colours and scents like Peppermint, Chocolate, Cherry, Apple, and Lemon, these pencil toppers are sure to tickle your senses and spark creativity.

Get ready for a delightful adventure with our squishy, adorable Zoo Palz And Paws as they joyfully slide down your Treasure Tower!



This enchanting experience not only brings endless smiles and giggles to children but also fosters creativity and imaginative play. As little ones collect each charming squishy toy, they embark on an exciting journey of discovery over the thrill of gathering these lovable companions.