TIPS FOR BUSINESSES
✓If your business is an essential service, publish commitment to public health and outline actions for ensuring a clean facility and healthy staff; have hand sanitizer available for customers and latex gloves available for employees
✓Offer digital gift cards that customers and patrons can buy now and use later
✓Keep track of how this is impacting your business. You'll need this information for loan applications and other assistance. Specifically 1. Sales 2. Staffing
✓Start, maintain, and enhance business webpages, online shopping opportunities, and social media presence. Update business hours "For the next two weeks."
✓Keep customers updated on new experiences or products you'll offer when conditions improve as necessary.
✓Develop customer membership programs, such as “subscribe and save” on delivery or pick-up of coffee beans, fresh produce, etc.
✓Offer digital services and support to virtually sell, answer questions, and provide customer service
✓Keep it lively! Offer trivia nights via live stream and provide virtual tours of your shop