August 2020 Newsletter                      Like us on Facebook Follow us on Twitter View our profile on LinkedIn View our videos on YouTube 
Covid cases rising, economic instability, racial inequality, feeding the hungry, ministering to the sick, educating our children, and more are creating uncertainty for our future. For many life as we knew it will never be the same. When it comes to racial inequality, that is a step forward, but when it comes to the effects of Covid-19 on our society, it increases our fear and frustration about this unseen predator. 

This month, we raise the question of how we all contribute to racial equality or inequality in our everyday activities, businesses, and life in general. Sometimes, we are unaware of how our actions affect others. We challenge you to reassess your workplace and values to share ways that you promote equality for all in your lives. We look forward to hearing your stories and sharing them through our newsletter.

In addition, we have provided Part III of Emergency Preparedness as a futuristic perspective on how we can incorporate high reliability principles into our Emergency Operations Plans (EOPs). When we consider just one aspect of high reliability, when dealing with the activation of our EOPs during the emergence and spread of Covid-19, we immediately think of deference to expertise. This activation of EOPs has been like no other. Organizations have activated and maintained command centers for months challenging everything their plans had provided. Consider a new approach to critique and revise EOPs now for the challenges in the future.

Editorial: Achieving Justice for All

This is about Racial Equality and justice for All. We are at a tipping point in this country around the basic truths our country was founded on. The second paragraph of the United States Declaration of Independence starts as follows: "We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the Pursuit of Happiness". Yet, we have not been true to these terms when it comes to all people. We have struggled in administering racial equality for everyone and have perpetuated the myth that some people are more equal than others and that some do not deserve the same unalienable rights as our founding fathers.

It is time for us to accept that inequality exists and address the inequality that stands before us. Racial equality occurs when institutions give equal opportunities to people of all races. In other words, regardless of physical traits such as skin color, institutions and others are to give individuals legal, moral, and political equality. How can we do this?
Read More 
About the Author - 

Judy Courtemanche is the President and Founder of Courtemanche & Associates. With years of healthcare experience in leadership and clinical settings, she is an advocate for patient safety and using regulatory compliance as a risk reduction strategy. She partners with organizations to design enduring foundations for patient safety, risk reduction and sustainable safety cultures
Read more about Judy and our team. 
Emergency Preparedness Part III - Can Disasters Be Managed Through a Lens of High Reliability?   
A Futuristic Perspective for Incident Management  
In Parts I and II of Emergency Preparedness, we provided an overview of what happens when disaster strikes and a process to trace your current procedure. In Part III, we offer a futuristic viewpoint on High Reliability Organizations (HRO), with a 'collective mindfulness' toward given goals in relation to Hospital Incident Command Systems (HICS) and National Incident Management Systems (NIMS). In healthcare, these goals include safe patient care that results in positive outcomes. HRO organizations also focus on learning from experiences, error events and best practices based in evidence. The question we propose is: How can Incident Command Center Operations be conducted utilizing the five (5) main HRO principles? Read more.  
About the Authors -

James Ballard is an Associate Consultant with over 30 years of experience responsible for assessing healthcare organizations' readiness for licensing, accreditation and regulatory compliance. He has worked in a variety of healthcare positions and his experiences range from Surgical Technologist, EMT, Combat Medicine to a Federally Certified Healthcare Surveyor (Hospital, Critical Access, Transplant, Ambulatory Survey Centers and Long-Term Care), to Director positions over Compliance, Quality, Infection Prevention, Safety, Risk Management, Employee Health, and  
Emergency Preparedness.

Christopher Pratt is an Associate Consultant with more than 32 years in clinical and leadership experience working in varying healthcare positions. He retired in 2016 with over 29 years of distinguished service as a U.S. Navy Nurse Corps Officer. Clinically, he is a licensed Registered Nurse with extensive experience in critical care, medical-surgical services, ambulatory care, staff development, nursing administration and quality.

A unique program designed for leaders providing useful tools over the course of one year to assist your team in improving survey outcomes and understanding regulatory requirements and expectations.   
Coming August 10th . . .   
Behavioral Health Patient Elopement  

Each month's package will contain a minimum of 3 documents that may include tracing tools, competencies, checklists for policies & procedures or  other useful items.   
The packets are designed to pertain to top problematic standards from both the available national and our internal data.  
 Previous offerings Include:
  • Restraint
  • Data & Quality Management
  • Preventing Surgical Site Infections
  • Personal Protective Equipment
  • Managing Requirements
  • Redefining Operations
  • Vulnerable Patients
Colleague feedback includes:
"Great tools - very user friendly and very useful"
"I like the fact that you provide the policy, tracer and competency for one focused topic" " ...The checklists are very helpful"
To order or for more information click here 
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