Employee Newsletter |September/October 2022 |
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IN THIS ISSUE ONLY
Excel Courses for Staff
Patient Experience, QI and Risk Management Intro & Fun Facts
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IN EVERY ISSUE
New Employees
Trauma-Informed Care Corner
Job Openings
Pass it On
Staff Anniversaries
In the News
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We welcome our latest group of new hires to the Greater Seacoast Community Health family. Take some time to see who you might run into and remember to introduce yourself and welcome your new teammates. |
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Kathryn Carlson
Behavioral Health Specialist
@ Goodwin
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Alyssa Dahme
Behavioral Health Intern
@ Families First
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Emily Dennis
WIC Nutritionist
@ Goodwin
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Lucy Garfield
Primary Care Nurse
@ Mobile Health
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Katherine Holmes
Registered Nurse
@ Goodwin
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Megan Judd
Recovery Support Coordinator
@ SOS
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Julianna Littlefield
Patient Service Navigator
@ Families FIrst
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Kathlynn Moore
Call Center
@ Goodwin
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Brittney Pelletier
Recovery Support Coordinator
@ SOS
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Tammy Lee Sanger
Admin/Clinical Support Float
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Special Events Committee Needs You! e a |
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We don’t need experts, just people who are engaging and want to spread the word about our events. Our meetings are once a month (3rd Tuesday at 12:30 on Zoom).
Committee members help in many ways including:
· Brainstorming to find new ways to keep our events fresh and interesting
· Supporting our two events
· Helping recruit volunteers for the events in addition to attending events
· Helping get the word out about our events
· Putting up posters to market our events
If this sounds like you, please reach out to Lisa Zhe for more information.
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Trauma-Informed Care Corner |
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Meet the Patient Experience, Quality Improvement and Risk Management Teams
and play the Fun Facts game
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Each month, we feature a different department in the newsletter. This month, meet some members of the Patient Experience, Quality Improvement and Risk Management teams and see if you can guess which fun facts go with which person.
Quality Improvement, Patient Experience, and Risk Management often intersect in healthcare. Program managers Mary Andrews, Shannon Gillan and Michelle Marquis explain: The three departments work collaboratively to assure that the agency is supporting improved health and clinical outcomes. They do this by collecting feedback, tracking organizational metrics, benchmarking against other comparable agencies and supporting a safe, just culture for all employees and the people we serve.
About Quality Improvement:
The framework used to systematically improve care. Quality improvement seeks to standardize processes and structure to reduce variation, achieve predictable results, and improve outcomes for patients, health care systems, and organizations.
About Patient Experience:
The sum of all interactions, shaped by an organization's culture that influence patients' perceptions across the continuum of care.
About Risk Management:
The clinical and administrative systems, processes, and reports employed to detect, monitor, assess, and mitigate to prevent risks.
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Mary Andrews
Patient Experience Manager
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Megan Atkins
Healthcare Data Analyst
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Robin Barber
Quality Nurse
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Donna Bernier
MAP/BCCP Coordinator
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Shannon Gillan, RN
Quality Improvement/Quality Assurance Manager
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Kelly Mahoney
New Patient Coordinator
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Michelle Marquis
Risk Management Manager
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Fun Facts about Patient Experience, Quality Improvement and Risk Management Team Members
Guess who said what, then scroll down to see if you are right!
a. I come from a large blended family. I have 1 brother, 2 stepsisters, 2 stepbrothers, 1 half-brother and 1 half-sister!
b. I have two Boxer puppies, Karmann & Ghia, named after an old Volkswagen car.
c. I have a boating license and a passion for being on the water.
d. I love to spend my free time hiking, biking and skiing in North Conway with my family and black lab, Ember. I once had to be stretchered off Mount Washington with an injury by 20+ people while hiking!
e. I danced on the Coyote Ugly Bar and I enjoy a good campfire on a summer night.
f. I was in the Smokey Squares square dancing group in 1984. My parents coordinated the square dance convention at that time in Rhode Island.
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Free Excel training courses being offered to staff on Zoom from 12 to 1 p.m.
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Excel Basics-September 14th and 15th
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Excel Hacks 1-September 21st and 22nd
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Excel Hacks 2-September 28th and 29th
“The ‘Hacks’ are not full ‘beginners’ or ‘intermediate’ classes, but more like helpful tricks and tips. The Excel Basics class is for anyone who has little to no experience with Excel. You can choose to attend any or all of the classes. Invitations will be sent to everyone who signed up in advance. You will need access to a computer that has Excel installed. The version of Excel isn’t important. Please note, this is NOT PAID TIME! Do NOT put this time on your timecard. Please email Megan Atkins to sign up for the class or for more information.
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Current Job Openings
New Jobs for You and Your Friends
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The button below links to current open positions at GSCH. (You can also always find this link at our website, GetCommunityHealth.org) Take a look and see if any are right for you or someone you know. There are referral benefits in many cases! Right now we have openings for an HR generalist, a family center program assistant, IT hardware/network specialist and more.
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Pass It On
Please Tell Clients and Others about These Programs
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Remote Patient Monitoring Program:
Who qualifies: Any patient of GSCH that has at least 2 chronic health conditions such as Hypertension, Coronary Artery disease, Diabetes, Obesity, COPD or frequent hospitalizations or ER visit who is not already care managed by Medicare.
What we offer: Blood pressure cuff, scale, oxygen sensor, thermometer and blood glucose monitoring.
How it works: The primary care provider should place a referral for GSCH RPM. The Complex Care Nurses will review the patient's chart and if appropriate will outreach to the patient to explain the program criteria. For more information, please contact Tonya Ames.
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In-Person Parent & Family Programs are back!
Parent & Support Groups
- Grandparents Connect - 2x a month in Somersworth
- Positive Solutions for Families - online Tuesdays Oct. 4 through Nov. 15 at 6 p.m.
- Communication is Key - online Sept. 21, Oct. 19 and Nov. 16 at 6 p.m.
- Parents and Caregivers of Children with an Incarcerated Parent - online, last Mondays at 7 p.m.
Family Programs
- Family Morning Out in Somersworth on Fridays from 9:30 -11
- Family Morning Out in Portsmouth on Wednesdays from 9:30-11
- Family Morning Out in Exeter on Thursdays from 9:30-11
- Family Morning Out in Epping on Fridays from 9:30-11
- Babytime on Tuesdays from 10-11:30
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Thank you to the following staff for your years of dedication to GSCH.
21 years: Janet Laatsch
20 years: Michael Thompson
16 years: Sherry Bennett
15 years: Whitney Goode, Hilary O'Neil
13 years: Lara Drolet
12 years: Shannon DeLee
11 years: Kim Garca, Karen Schalitz
9 years: Susan Gordon, Donna Jones, Mary Moynihan
8 years: Joann Buonomano, Maria Alejandra Martin
6 years: Robin Barber, Joann Neumann, Monica Lord
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5 years: Robin Cafazzo, Debra Fields, Chris Martino, Karin Nightingale, Robert Scannelli
4 years Lilac City Pediatrics team: Mary Ellen Hoerman, Walter Hoerman, Elizabeth Jason, Drina Millbury, Mitchell Pivor
3 years: Hailey McAlary, Sharron McManus, Kelly Moore, Angela Shorey
2 years: Thomas Byrne, Rachel Fredette, Jasmine Harnden, Mary O'Donnell, Ashley Rawson, Lisa St. Hilaire, Whitney Stover, Terra Wilkins
1 year: Jim Avrett, Kacie Burd, Jessica Fortin, Alexia Freshour, Fay Lewis, Allison Mackey, Karla Sanborn
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Links to GSCH in the News |
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a. Shannon Gillan
b. Megan Atkins
c. Mary Andrews
e. Michelle Marquis
e. Robin Barber
f. Donna Bernier
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Our Websites and Social Media Pages |
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Greater Seacoast Community Health
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Strafford County Public Health Network
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