"Kevin is very versatile, always willing to learn new accounts, dependable and the clients loves him so much they want to make him fulltime agent. His work ethics is undeniably great." -Gwilym Jenkin Un, Operations Manager

"I’ve been working with Onpoint for over a year now and I can say that the people that I have worked with, both onshore and offshore, are truly amazing. Pauline and I are such a great team. Handling emails, creating claims, and answering general inquiries for the customers are the things that we really focused on.

We owe it to our supervisors and most especially our colleagues in the US who keep on assisting us whenever we have questions. We do our best to meet the client's needs by doing our assigned tasks well."

-Louie Pega

"As part of the Onpoint team, we basically answer customers’ emails and register their units in their accounts as well as ask customers for information for their profiles and check if we can help troubleshoot their Opal ice makers. If the troubleshoot won't help and they are on warranty, we will process an exchange with us is available on phone is only for home warranties, we just get some information to make sure that once the office people are available, they will be able to callback customers regarding their inquiries. From what I saw from JPO accounts, it's like making claims but we take care of the customer's profiles and help with their issue, we also do calls (staying on available) for home warranties, while working on tickets. We don’t handle payments from clients. We don’t also use service power. We don’t take payments; we only handle warranties and exchanges or replacements.

On November 2022, it will be my 2nd year with Onpoint, I can say that the people that I work with have been very helpful and easy to approach. Overall, an excellent working environment, even though we only talk virtually and with the time difference from our shifts, they make sure that they can help us with our queries."

-Pauline Milanes

"I am Adrian but you can call me Ian. I Graduated last 2018 with a Bachelor's degree in Education. I started my career as a CSR for a food delivery account based in Australia and New Zealand for 4 years. For that role, I usually receive calls from restaurant managers about payment disputes, refunds, and minor changes on their menu such as price updates. I always see the glass as half full because I believe that learning is a never-ending process. I have a Can Do attitude every time there is a new task for me. I always see it as an opportunity to learn and grow.

Joining JPO is a fantastic opportunity for me to have a job and an amazing career. I am lucky to be a part of a team where everyone's ideas and efforts are valued. I can say that after almost a month of working for JPO I made the right choice. Having the luxury of working from home and being a part of a stress-free work environment and not thinking about traffic anymore is amazing." - Adrian Bautista

"I've been looking for a job for 5 months, I'm really thankful that I found JPO. I am a mom and being part of JPO, I am able to do work and be a full-time mom at the same time. the company offers a permanent WFH and I am very blessed to be with this company. Good people and good compensation." - Vernadette Santiago

"My name is Samantha and I've used to work with an Australian client for 5 years as a Business Development Manager. In my last position, I helped the company to gain more potential clients and also helped them to have more new resellers of their products. I am a very positive person who embraces change, takes on challenges with confidence, and will seek ways to help your business grow. I’m passionate about helping other people achieve success and figuring out what fulfills them.

My experience working with JPO is amazing. I've been lucky enough to be a part of a growing team that helps its employees to be a better version of themselves. Working with JPO gave me an opportunity to enhance my skills to be able to reach my goals and get promoted in time soon. The clients that I've been working with are very nice and also my team members." - Samantha Talon

"I'm a mom of twin girls. I'm a teacher by profession and still love mentoring people around if asked and needed. I love playing badminton and cooking pasta. I'm also fond of exploring Pinterest for fashion ideas and life hacks.

Having found JPO, a permanent work-from-home setup opportunity is indeed a great experience and a blessing. People in this company are very warm and friendly. I found a new home and family with JPO." - Angellaine Rumbaoa

"My experience with JPO is nothing short of amazing. Everyone is really eager to help you be ready for the job you signed up for, starting with Ms. Ainzel with her assistance from before and even after the initial interview, Mr. Frank who made me feel comfortable all throughout the final interview, Sir Erik, Sir Gwe, and Sir JJ who patiently taught us everything that we need to know in training, Ms. Klynn who helped me with the problems that I had for the requirements, Sir Rodney who is always there to assist and make sure that I'm well-equipped before taking calls, and Ms. Jelly who helped me learn faster for the campaign I am in. Saying that it is amazing is an understatement. I've never met people who are this eager to help you understand the industry. Of all the years I've been in the BPO industry, I can confidently tell my friends and previous co-workers that this is, by far, the best work environment I had. You can definitely expect me to stick around for so many years and I do wish JPO all the successes and blessings there are to come."

- Jose Angelo Santos

"I am having a great time here at JPO. My trainers were brilliant and my wave mates are awesome. Now that I am nesting, I am glad that I get the support I needed from my TL and teammates. I still have a long way to go but I am thrilled to be part of this company."

- Kryssa Cang

"I have been in the BPO industry for more than 10 years, and I understand that every company has a different experience, and being with JPO is one of them. This account is new to me, the process, and the environment especially since this is a work-from-home setup. I am grateful to be part of JPO and to the people behind it." -Mark ALvin Capate

"I am happy to be part of JPO. From HR orientation to Training, the management is really smooth. Thanks to Mr. Erik Babol who is very helpful to newbies like me who have no experience when it comes to warranty. I am also happy that Frank Bruno trusted my skills to do my job at OnPoint." - Bernado Tupal Jr