CalHFA Is Conducting Business During Protests
Although CalHFA staff are working remotely today, Monday June 1, we are still processing rate locks and taking reservations while loan packages are being reviewed as normal. This may cause delays, however, if you’re trying to reach us by phone. In the meantime, you can always reach our Single Family Lending division through these email addresses:
 
ratelocks@calhfa.ca.gov for rate locks and reservations.
MASsupport@calhfa.ca.gov for MAS issues
LenderTraining@calhfa.ca.gov for program questions
ComplianceEscallation@calhfa.ca.gov for compliance questions
Purchaseescallation@calhfa.ca.gov for subordinate loan purchase questions
 
Loan Servicing staff are unable to answer phone lines, but they are responding to emails at subloans@calhfa.ca.gov and processing faxes at 916.326.6420.
 
Stay safe. 

California Housing Finance Agency | www.calhfa.ca.gov