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Member News
Chairman & New Board
GM Breakfast
Under 30 Gateway
Hospitality Gala
Governmental Affairs
Educational Foundation
February 20 
February 26-28
The Palmer House Hilton
March 1
Harassment Seminar
Swissotel Chicago

March 15


May 10 

May 15-16
Lobby Day Hosted By
May 19-22
McCormick Place

May 22
McCormick Place

June 21
Spirit of Chicago, Navy Pier

July 12  
for the Kids XII
Arlington Racecourse
Arlington Heights 

July 19
Under 30 Gateway 2nd Annual Networking Cruise
Mystic Blue, Navy Pier

August 21
30th Annual Super






Are you 21-29 years old and employed at an IHLA member hotel? Then you need to connect with other young professionals of the Gateway! Membership is free! 
Sign up at:

Not a member of Illinois Women in Lodging yet? Membership is free  to any female employed by an IHLA member hotel.

Sign up at:

Not recognized as a StayGreen Hotel or TripAdvisor GreenLeader? Complete the online Questionnaire today. 


Learn more about the benefits of becoming StayGreen

AHLEI Certified Guest Service Professional Designation (CGSP) Personalized Training

AHLA Career Center
Powered by Hcareers


IHLA member properties can post their jobs on at a  20% discount , and those jobs will also be posted on .


With one million job seeker visits per month, Hcareers is the leading hospitality career resource for those seeking hospitality employment and those looking to hire top talent.


A portion of the revenue from Hcareers Illinois job posts goes directly to the IHLAEF Scholarship Program


The Chicago HEaT (Hospitality, Entertainment, & Tourism) Security Association's mission is to share communications, alerts, & training that affect the Hospitality, Entertainment, & Tourism Industry with the assistance of law enforcement partners, reducing the impact of incidents on our industry, maximizing safety, & minimizing crime in our community.  

Tom Robertson

Mark Lauer
Jerry Cataldo
Michelle McConnell, CHA

Marc Gordon
Mark Aleman 
Jermaine Anderson 
Eric Bates
Jenna Beyers 
John Brooke, CHA
Jerry Cataldo 
Raymond Ceresa 
Tod Chambers
*Mike Cohen 
Brian Cooney, CHA 
Kim Corrigan 
Paul Daly
Darin Dame, CHA
Doug Dean
*Patrick Donelly
Konstantine (Gus) Drosos
Mike Feigenbaum
Pierre-Louis Giacotto 
Stefan Gruvberger 
Kirsten Guill 
*Bob Habeeb, CHA
Chris Hansen 
Patrick Hatton
Dieter Heigl 
Stacy Hinrichs
Steve Horve 
Fred Jones
George Jordan 
Dave Kimsey 
Tony Klok 
*Dean Lane
France Langan
Mark Lauer
Damien McArdle 
Michelle McConnell, CHA 
Karen McGuigan
Mike McGuigan 
Ginny Morrison
*Nabil Moubayed, CHA
Catherine Mrowiec 
Tim Obert
Tom Robertson 
Richard Romane
Charlie Shirk
Peter Simoncelli 
*Lisa Timbo
Tommie L. Van
*Ron Vlasic 
*John Wells


Jim Buczek
Rich Cialabrini  
Jim Donivan
Rick Simon 
John Tomasiewicz

*Past Chairman

Chicago Office
Marc Gordon
President & CEO
Jennifer Chase
Managing Director, Events
Emma Cheong 
Event & Sales Coordinator

Susannah Flanner
Director of Membership/ Strategic Partnerships

Mark Malayter

David Miller
Director of IT
Karrie Teel
Director of Education & Communications
Springfield Office
Scott Dahl
Regional Director of Membership
Brenda Jo Jacob
Director of 
Governmental Affairs
I hope all of our members are off to a good start in 2018. IHLA begins a busy year by hosting numerous events during the next several months. On February 6th, IHLA hosted our first  GM Breakfast Meeting of 2018 with keynote speaker Cook County Commissioner Richard Boykin. Commissioner Boykin has been an outspoken critic of Cook County President Toni Preckwinkle, especially on her 2017 soda tax that was repealed on December 1, 2017. Commissioner Boykin updated us on several issues facing Cook County in 2018.

On February 20th, IHLA will host the 8th Annual Anniversary & GM Connect Event for our Under 30 Gateway Chapter at the Hyatt Centric Chicago Magnificent Mile. Hotel General Managers are invited to join our Under 30 Chapter members to hear Wayne Buckingham, SVP of Operations for North America for Accor Hotels, who is scheduled to be our keynote speaker, and to enjoy networking and fun. Click HERE to register.

On February 25-28, the Illinois Governor's Conference on Travel & Tourism will take place at The Palmer House Hilton in Chicago. If you or any of your staff members would like to attend the Governor's Conference to hear the State of the State's Tourism Address as well as other tourism industry speakers and participate in several tourism sessions, click HERE for more information and to register.
On March 15th, IHLA will co-host Hospitality Hires Chicago along with Choose Chicago, Chicago Loop Alliance, Illinois Restaurant Association, and The Magnificent Mile Association at The Palmer House Hilton. This is the second year IHLA is spearheading this hiring event in partnership with the Chicago Cook Workforce Board to help our hotels gear up for our busy season after a long, slow winter. At last year's inaugural event, 26 hotel companies participated in this event that attracted 573 trained and prepared candidates ready to be hired. Hopefully, we will have increased participation this year that will help our hotels hire the employee positions they need to fill. Click HERE for more information and to register.
On April 6th, IHLA will host our Annual Hospitality Gala at Swissotel Chicago. Please plan on joining us for this special 30th anniversary edition of this wonderful hotel industry event. Fantastic food, beverages, music, and decor will make this a memorable and fun evening for everyone who attends. Click HERE for more information and to register.

As a result of a very limited schedule of the Illinois General Assembly during the 2018 election year, IHLA will host our annual Lobby Day on May 15-16 in Springfield. Over 50 IHLA members are expected to help IHLA lobby our state legislators on issues that are critical to our industry in Illinois. The Illinois Restaurant Association and the Illinois Council of Convention and Visitor Bureaus will be joining IHLA's Lobby Day once again to give our hospitality industry a much stronger voice as we meet with legislators representing all parts of the state. Several keynote speakers will address our group, and meetings with the top leaders of the General Assembly will be scheduled. Click HERE to join us for our Lobby Day.

I look forward to seeing our members at all of these upcoming events.
Best regards,

Recent Articles of Interest

Chicagoland Hotel & Restaurant News 

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Welcome New Strategic Partners 

 Laner Muchin, Ltd.
Laner Muchin exclusively represents management in employment-related litigation, labor relations, employment law counseling, employee benefits, executive compensation, and business immigration matters. 
TraknProtect revolutionizes hotel operations by providing a robust technical and flexible software infrastructure. They help hotels track back-of-house inventory, room service trays, and vendors on their property and provide safety buttons to their housekeepers with a single platform that has the capability to add to other solutions.

Welcome New Hotel Members 

32 W. Randolph St. | Chicago, IL 60601
GM: Courtney Davis

1209 W. Albion Ave. | Chicago, IL 60626
GM: Richard Sasso

210 W. 22nd St. | Oak Brook, IL 60523
GM: Nicole E. Patterson-Olden

162 E. Ontario St. | Chicago, IL 60611
GM: Bruce Hutcheon

Welcome New Allied Members

Steve Dylo | 630-236-8712
Five-Star is an elite hospitality and corporate audiovisual solution provider. Five-Star provides the highest level of service possible for their clients and has many integrated solutions to offer their customers.

Michael Phocas | 224-501-2203
For over 40 years, Minibar Systems has provided the hospitality industry with state of the art minibar equipment and operations expertise. Their award winning SmartCube has become the industry leading automated minibar for hotels around the world.
Doug D'agata | 617-642-7787
National Protective Systems, Inc. manufactures, installs, and maintains a robust mobile personal duress system. The system is activated discretely by pressing a small key fob-like device. This device works with receiver and communications equipment to present an alarm at a local head end. Within 1-2 seconds of activation, the activators identity and location are known. Their ability to integrate with IP cameras provides a live feed to relevant cameras near the alarm location.
Rick Pastor | 831-227-9309
Private Spring Water/3 Springs Water produces private labeled water for the top premier resorts, hotels, gyms, restaurants, and businesses throughout the country. Private Spring Water offers custom-labeled bottles to enhance your guest experience, add revenue to your bottom line, help promote an event, or motivate employees to enrich their bodies and minds. A leading supplier of only the cleanest natural spring water, 3 Springs Water Company, LLC is dedicated to keeping your body, and the environment, as pure as possible.
Bradley Hoersten | 312-735-7355
Schindler manufactures, installs, services and modernizes elevators, escalators and moving walks for almost every type of building requirement worldwide. The company specializes in the latest-technology engineering, as well as mechanical and microprocessor technology products designed and rigorously tested for safety, comfort, efficiency, and reliability. 
Mike Spagnoli | 614-547-6471
Status Solutions provides solutions to improves both safety and security for staff (mobile duress) and guests (mass notification) and integrates into existing systems to give real time information to virtually any communication device. Contact Status Solutions to see how they can help with a variety of communication and safety challenges as well as environmental monitoring, self-service/concierge technology, and lone worker safety.

Featured Members

Click HERE to watch video

Alerts:  One-click activation via button
Location Specific: Know exact room & floor
Analytics:  Safety call reports & number of incidents 
Meet Our 2018 IHLA Chairman, Tom Robertson
Tom Robertson is a Marriott icon with more than 40 years of experience in the hospitality industry, all with Marriott hotels. He began his career at Marriott in 1973 and continued to work for the hotel chain while pursuing a degree in engineering at the University of Missouri. Upon graduation, Robertson continued to progress through the ranks as Director of Food and Beverage, Resident Manager, Director of Operations, and various General Manager roles from Dallas to Philadelphia. In 2013, he left his post as General Manager of the Renaissance Chicago Downtown Hotel to serve as General Manager at the Chicago Marriott Downtown Magnificent Mile where he is today. Robertson continues to be recognized for his service to the industry and community. In 2006 and 2008, he was granted the General Manager of the Year Award by Renaissance Hotels & Resorts. In addition, he serves as Chairman of IHLA's Board of Directors, chairs the Marriott Chicagoland Business Council, and is an active advisory board member for DePaul University Driehaus College of Business School of Hospitality Leadership and Roosevelt University Manfred Steinfeld School of Hospitality and Tourism Management. Robertson currently lives in Barrington with his wife and two children. He enjoys coaching baseball and riding his motorcycle.

Introducing Our New 2018 IHLA Board Members 
On February 6th, Doug Dean hosted IHLA's bi-monthly Chicagoland Council of Hotel General Managers Breakfast Meeting at Hyatt Centric Chicago Magnificent Mile. Attendees enjoyed a delicious breakfast spread and networking and heard from keynote speaker, Cook County Board Commissioner Richard Boykin, 1st District. Commissioner Boykin discussed issues affecting our industry and emphasized the outstanding work our hotels do to make Chicago a major tourism center. 

Next General Manager's Breakfast Meeting:
Tuesday, February 6, 2018 |  8:00am Breakfast & Networking | 8:30am Program Begins
Interested in Sponsoring a Bi-monthly GM Breakfast Meeting?
Contact Susannah Flanner for more information.

Under 30 Gateway 8th Anniversary & GM Connect Event
Tuesday, February 20, 2018
The Blackstone

Hit the ground running in 2018 with the Illinois Chapter of Under 30 Gateway and enjoy an evening of networking and fun at the historically rich Blackstone Hotel. Event features include guest speaker Wayne Buckingham, Senior VP Operations, US, North & Central America of AccorHotels, power networking with local industry leaders, live music, drinks and hors d'oeuvres, and raffle prizes! 

Annual Hospitality Gala, Celebrating 30 Years
Friday, April 6, 2018
Swissotel Chicago
The Hospitality Gala is IHLA's premier social event! Celebrate the achievements of our industry with an evening featuring exciting entertainment over spectacular food and libations. The affair begins with a lively reception and networking followed by dinner, sweet stations by Chicago's finest confectioneries, music and dancing, Grand Travel Raffle, and more. This year's event will be a totally rad throwback kicking off in 1989 and traveling through the decades into the future! 

Recent Governmental Affairs Updates
If you missed our recent emails detailing the latest updates on legislative, regulatory, and political issues, you can find them below. These updates discuss  the work of the Illinois General Assembly, Chicago City Council, and the Cook County Board. 

2018 Lobby Day Hosted By IHLA, ICCVB, & IRA
Tuesday, May 15 - Wednesday May 16, 2018
Springfield, IL 
IHLA is once again partnering with the Illinois Council of Convention & Visitor Bureaus (ICCVB) and the Illinois Restaurant Association (IRA) on 2018 LOBBY DAY. Help us show the strength, breadth, and unity of the hospitality and tourism industry to Members of the 100th Illinois General Assembly and continue educating our elected officials on the importance of our industry. 

Recent #StayGreenSpotlight Article

Sexual Harassment  Seminar 
Presented By: United Service Companies 
Thursday, March 1, 2018
Swissotel Chicago

Sexual harassment claims are affecting various companies and industries. Having effective internal procedures and conducting proper management and employee training to address this timely issue is critical to your hotel's success and reputation. Join IHLA as we hear from Robert T. Bernstein, Partner at Laner Muchin, Ltd., about best practices and how to minimize risk. Topics Include: The Wave of Recent Sexual Harassment Claims with Case Examples, What Hospitality Employers Must Do to be Compliant with Sexual Harassment Laws & to Minimize the Risk of Such Claims, Overview of Chicago Sexual Harassment Ordinance with Panic Button Legislation & Required Revisions to Company Sexual Harassment Policies. 

Hospitality Hires Chicago 
Thursday, March 15, 2018 
The Palmer House Hilton 

IHLA along with Choose Chicago, Chicago Loop Alliance, Illinois Restaurant Association, and The Magnificent Mile Association, have once again partnered with the Chicago Cook Workforce Partnership to host the 2nd Annual Hospitality Hires Chicago. This event is for employers and pre-screened job seekers to meet and interview and provides employers with an opportunity to take a strategic approach to finding your next best hire and for job seekers to find their next best employment opportunity. The workforce development team handles identifying, pre-screening, & coaching candidates to meet & interview with your company recruiters & hiring managers.

2018 Scholarship Applications 
IHLAEF 2018 Scholarship Applications are now available on our website at . Please encourage eligible family, friends, and colleagues to apply. 
Why Apply for an IHLAEF Scholarship?
  • Scholarship awards are excellent for enhancing resumes, and an IHLAEF Scholarship shows you have earned recognition from the industry.
  • IHLAEF Scholarship recipients are better positioned to network, gain visibility, and advance in the hospitality industry. Recipients receive complimentary tickets to IHLA's Under 30 Gateway events and Annual Hospitality Awards Luncheon with admission to the NRA Show.
  • Our scholarships are renewable, providing an opportunity to receive a minimum of $7,000 over four years.  
  • Unlike a loan, scholarship money never needs to be paid back
The deadline to apply is May 10, 2018.   
Illinois Hotel & Lodging Association
P: 312-346-3135 | F: 312-346-6036

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