Stay Engaged and Connected Virtually!
Explore our new we bsite at to find ways to stay connected, get involved from home, and continue to advocate for social justice. We will be adding new content weekly! Explore our website to learn how you can stay engaged and connected with others!

Don't forget to stay connected through Instagram! Follow CSSA on Instagram to get the latest news and updates from CSSA, learn about self-care resources, participate in weekly challenges, learn about ways to stay involved from home, read motivational pieces and get links to TED Talks, and hear from our featured students about service in the Center for Service and Social Action! Follow  @jcu_cssa  on  Instagram   now!
Challenge of the Week: Write Letters to Senior Citizens
Write letters to uplift senior citizens during this period of social distancing! Seniors are one of the most vulnerable populations to the virus. Social distancing has led older adults to be isolated from their loved ones. It’s extremely important during this time to ensure that seniors are positively engaged and supported during COVID-19.

Write letters to residents at Eliza Bryant Village, a senior care facility and one of JCU's community partners. If you feel comfortable, share your own address so that seniors write you back. You can also put CSSA's address in the return section if you would rather not share your own address.

Letters to Eliza Bryant can be sent to:

Eliza Bryant Village
Attn. Joan Palumbo
7201 Wade Park Avenue
Cleveland, Ohio 44103

Some tips:
  • Embrace creativity! Share a poem or insert a small drawing into the letter.
  • Pretend that you're in the room actually talking with them. Make your letters detailed, thoughtful and heartfelt.
  • Be kind and thoughtful (more than talking about yourself). You might not receive a letter back, so remember that the possibility of no reciprocation attached is part of the beauty of your act of kindness. Also, the recipients will not feel burdened by feeling obligated or being unable to respond during this time.
  • Be encouraging and uplifting - make the letters cheerful to put the seniors in good moods.
  • Share your act of kindness! On social media, tag @jcu_cssa on Instagram and use hashtags #servecle and #jcucssa so we can see your work!

Our weekly challenges provide a way for you to stay involved with the community from home. Start your challenge now!
Learn: TED Talk of the Week
Watch the TED Talk HERE
The Power of Vulnerability
Presented, by Brené Brown
Brené Brown studies human connection -- our ability to empathize, belong, love. In a poignant, funny talk, she shares a deep insight from her research, one that sent her on a personal quest to know herself as well as to understand humanity.
Brene Brown was on 60 Minutes last night!  HERE is a link to her interview. She also has a new Podcast Series : "Unlocking Us" which you can listen to HERE.
Magis Message: Caitlin Matthews '19
Your Magis Message for the day comes from Caitlin Matthews, Class of 2019.

Caitlin's challenge for you is to make at least one call or FaceTime to someone you love to make everyone feel more connected during these crazy times!

Click HERE to view Caitlin's message!
Caitlin is currently doing a year of service with Homeboy Industries in L.A. run by Fr. Greg Boyle, S.J. Learn about Homeboy Industries HERE
Reflection of the Week: Molly Killeen on working with Senior Populations
"I have had the pleasure of serving at multiple different senior service locations and I loved every moment of it!"

"I especially loved hearing their wisdom, stories and experiences. The senior population is such an important part of our society and have contributed and will continue contributing so much."

Read Molly's full reflection HERE.
Lutheran Metropolitan Ministry Needs Your Help
LMM shelter has been going through a transition in these few weeks to adjust to the COVID-19 situation. Census has been reduced in the shelter with 90+ men going to a hotel setting. The shelter is in need of donations and off-site volunteers.

The needs that have surfaced are:
  • Toiletry items, preassembled in Ziploc bags
  • Shampoo (travel or full-size)
  • Small lotion
  • Toothbrush, small toothpaste
  • Deodorant
  • Disposable razors, shaving cream
  • Combs & picks or brushes
  • Soap, bar, body wash
  • Lip balm
  • Pocket size Kleenex pack
  • Shaving supplies are one of the most essential items, as facial hair is an extra risk factor for contracting the Coronavirus.

Also, LMM is looking for volunteers to sew face masks for at-risk clients in the men's shelter, family overflow shelter, youth shelter, and also for associated staff in the shelters.

If you are interested in finding out more on how to help, contact Lydia Bailey, Coordinator of Volunteers at so she can provide you with more information and send along helpful details.

To reduce people being out in public, donations (masks and toiletries) can be mailed to:

Lutheran Metropolitan Ministry Men's Shelter
2100 Lakeside Avenue
Cleveland, OH 44114
Attention: David Blunt, Operations Director

Visit LMM's website to learn more about what LMM is doing to best prepare for COVID-19.
Calling All Makers: Sew Masks for Hospital Workers
Due to the limited number of medical supplies, hospital staff are relying on donations to get by. Many nurses and doctors are wearing the same masks all day because of shortages. Local hospitals are currently accepting donations of handmade masks to help with the shortages. is offering a simple mask template and instructions for sewing. Do service at home by sewing masks and giving them to hospitals for caregivers!

Learn how to make a mask HERE.
JCU Student Food Pantry is Open
The JCU Student Food Pantry will remain open and available for any student who needs it. Contact the office of Residence Life M-F 8:30 a.m. - 5:00 p.m for the key and they will be happy to provide it. You can contact Residence Life at 216-397-4008 or email .
We are lookling for applicants who embrace the JCU mission of being  men and women for and with others!  As a CSSA representative, Student Liaisons serve as peer service leaders and van drivers as they facilitate a positive service experience for their fellow JCU students.  This paid position allows you to do all this and gain professional experience!

Do you have a good driving record and embrace the JCU mission of being a  "man or woman for others?"  Do you enjoy participating in service and interacting with other students and the community?  You can apply to be a student liaison too!

Responsibilities include:
  • Participating in the service activity
  • Serving as a CSSA ambassador for the community partner
  • Transporting students to and from service sites
  • Ensuring accurate attendance records
  • Providing pertinent information to CSSA staff members
  • Attending mandatory training sessions
  • Facilitating reflection

Click HERE   to read more and apply!
Questions? Contact CSSA a t
University Hospitals 2020-2021 Volunteer Opportunity
The University Hospitals Rainbow Center for Women and Children is looking for volunteers to help with their Rainbow Connects program. This program was developed to address needs such as food insecurity, utility assistance, clothing, baby supplies, etc.

Volunteers will screen patients and families for resource needs and direct them to helpful community resources and when possible, follow up about any additional needs. 

The weekly commitment is 3-4 hours onsite and you must sign up for the full 2020-2021 academic year. JCU transportation will not be provided.

Details to apply:

  • Complete the initial screening application found HERE
  • If invited, the second round will be interviews by University Hospitals Rainbow Center for Women and Children professionals. 
  • If selected for a position during the interview, complete all necessary compliance paperwork and training in order to begin your placement in September 2020.

Questions? Contact CSSA at
Applications Due Tomorrow, 3/31 for the Varsity Team Service Award!
The Varsity Team Service Award  recognizes and celebrates those Varsity Teams who engaged in significant service activities in the community as a team. Each team is eligible to be recognized at the Gold, Silver, or Bronze level based on their team's engagement and commitment to being men and women with and for others.

Criteria for Recognition Include:
  • Breadth of Service - the extent to which each member on the team is involved in one or more service activities.
  • Depth of Service - the extent to which teams committed to cultivating relationships and addressing the needs of a particular organization, deepening the experience over time.
  • Universality - the extent to which all or most members of the team participate and actively engage.
  • Longevity - the extent to which the team culture embraces and sustains a commitment to community engagement as a team over time, year after year.

The winning team will be announced during DIII week in April and will receive a Team Certificate and their name on two perpetual plaques – one to be displayed in the CSSA office and one in the Athletics hallway.

Applications are due on March 31, 2020.

For more information and to submit your team's application, click HERE
Arrupe Fundraising for the Cleveland Food Bank
The Arrupe Students in AR150 Hunger and Poverty Advocacy class have started a virtual fundraising campaign though the G reater Cleveland Food Bank as a substitute project for what they had hoped to do on campus. They are trying to raise funds and also to educate people about food insecurity in Cleveland in general and its intensification in this time of crisis. The urgency of the Food Bank's work has become even more clear as we see the devastating effects of Covid-19 on those who are suffering any level of food insecurity, especially those whose ability to work has been or will be impacted by the pandemic.

As we observe social distancing meant to protect the most vulnerable among us and flatten the spread of this virus, we are asking ourselves what can we do to help? How can we support one another and raise awareness of the fragility of food security? To these ends, the students have joined the Greater Cleveland Food Bank to fight against hunger by starting a Virtual Food Drive! You can help them reach their fundraising goal by donating to their page and sharing our information with family and friends. All Bluestreaks, past and present, along with their family, friends, and others in their social networks are challenged to consider donating $1, $2, $5, $10 or more to this cause.   $1 buys 4 meal ordinarily, but because of a generous matching gift to the Greater Cleveland Food Bank, it effectively buys 8 meals.

Donate HERE
Fun Fact! I’m Brazilian and I’ve been to Brazil more than five times!
Our #MYSERVICESTORY for the week comes from Kathryn Duarte, a junior Psychology major from Painesville, OH!

At which service sites / community partners have you served or been a student liaison?
I have served at the Domestic Violence Child and Advocacy Center, Julie Billiart School, and St. Martin De Porres High School.

When I served at the Domestic Violence Child and Advocacy Center, I made such strong bonds with the people who lived there and the people who worked there as well. I looked forward to going to service each week to see all of them and do fun activities! I feel like the children who lived there really had an impact on me. And I would love to serve there again! We made a lot of different food there such as pizzas and cookies and you could tell the kids really loved helping us make food. What really touched me and stayed with me was when one of the kids drew my friend and I a picture to take home with us. He was also an amazing artist which made me very happy he took time out of his day to draw us something. I have it hanging up at my house at home. I feel service is such an essential part of our life and something I take pride in doing.
Each week  we feature stories of students who have made service a cornerstone of their JCU experience. Complete the form below to show us how you #ServeCLE!
We’ll share your story  on social media and in our weekly e-newsletter. If you’re a CSSA student liaison, you’ll earn points for your mentor group!

Submit your service story at
Sr. Katherine Feely  |  Director |    | 216.397.1966
Maryellen Callanan  |  Associate Director |   |  216.397.2022
Heather Craigie |  Assistant Director, Student Development & Logistics|  |216.397.6233
Lisa Morde |  Assistant Director, Student Engagement & Data Mgmt |  | 216.397.6227
John Jackson  |  Assistant Director, Community Partnerships |   |  216.397.1662
Carolina Kane |  Administrative Assistant & Marketing Specialist |  | 216.397.2024
Amy Bartter  |   Administrative Assistant |   |  216.397.4698
Josefina Moreno '18, '21G  |  Graduate Assistant |  | 216.397.6283
Blake Yoho '22G  |  Graduate Assistant |  | 216.397.6283
JCU Center for Service and Social Action
Administration Building | AD-32
Monday-Thursday, 8 am - 8 pm | Friday 8 am - 5 pm
216.397.4698 |  (f) 216.397.1661

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