Enhancing Customer Experience Through Micro-Improvements & Digitization

SEPTEMBER 2022

How Fifth Third Crafts Successful Bank-Fintech Partnerships

Fifth Third Bancorp has about a dozen partnerships with fintechs at any given time, and the bank has a few rules that help it avoid missteps in choosing which ones to pursue.

Virtual assistants are an increasingly popular customer service tool for banks, but it’s crucial that they offer a seamless experience for better overall satisfaction.

Banks that help customers reduce financial stress can ultimately strengthen those relationship.

Banks can uncover new revenue sources by working with fintechs – but these relationships aren’t without risk.

Actively creating tools and programs that promote financial inclusion for historically underserved populations may be the key to long-term resilience for community banks and their markets alike.

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The solutions below represent the most recent additions to FinXTech Connect, our curated directory of over 400 technology companies strategically partnering with financial institutions. To learn more about how to access or join this exclusive online directory of technology solutions, please contact Bank Services at 615-777-8461 or finxtech@bankdirector.com.

OCTOBER 6, 2022 | VIRTUAL EVENT

FinXTech Xchange: Ease of Lending

The promise of making better loans, in an efficient, streamlined manner, continues to be a regular topic of discussion for most banks. So what is new when it comes to banks, tech companies and lending? On October 6 from 2:00-3:00 PM ET, we’ll discuss new solutions to help your team, your customer and your bank.

NOVEMBER 16, 2022 | NASHVILLE, TN

Small Business Banking Workshop

Join us in Nashville, TN on November 16, as we bring together industry leaders with a focus on building a bank’s small business strategy. The Small Business Banking Workshop includes four sessions offering educational content and data insights, coupled with activities to build upon foundational knowledge.

MAY 9-10, 2023 | TAMPA, FL

Experience FinXTech

Bank Director’s Experience FinXTech Conference is the industry’s leading financial technology event. Designed to help banks and fintechs develop strategic connections, leaders in attendance explore cutting-edge financial technologies and become experts on the partnership process.

The Deal on Fintechs provides a monthly snapshot of movement within the financial industry. Below is a list of last month's fintech and bank acquisitions and IPOs linked to source material for more information.

ACQUISITIONS

FINTECHS

BANKS

IPOS

There were no fintech IPOs in August 2022.