Epic News & Updates

July 2023 | Issue 4

Epic Contacts - Tip

Why are Epic contacts critical to keep accurate?

  1. Importing to ACORD forms
  2. Emailing from Epic
  3. Utilizing Indio (a spectacular program!)
  4. Marketing Campains
  5. General servicing


Things to remember:

  1. Individual preferred contact methods - set all to email except maybe billing. Epic's distribution will then default via email. This includes your company contacts!
  2. Description - use to define the contacts role
  3. Category - selecting contact onlyl will eliminate the abiltiy to import to ACORD forms.
  4. Business contacts - business info & Identfication tabs will default information to future new ACORD forms.


Make a push for the rest of this year to update and clean up your contacts!


And watch for future newsletters - the add screen is redesigned in the browser...

time_2_learn_vector.jpg

Applied Browser 2023

Feature of the Month


Attachment Preview!!!


Highlight an attachment and see the first 2 pages in a preview. Click this short video to see how it works.

This currently works for attachments back 1 year old.

Service Summary Rows - Change the Description

To update a description - highlight the SSR, click Actions - Change Service Summary Description - enter new description - click finish. Simple!